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Change License Key in Office 2013

Posted on 2014-09-29
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Last Modified: 2014-11-07
Hello,

I have a client who purchased 5 licenses from a retail store.  Per the instructions, I went to www.office.com/setup to install each license on 5 different PCs.  By mistake, one of the licenses was used twice and the proper one for one of the PCs was not used.  I just need to change the key.

Please advise.

Have a great day,

Don
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Question by:GEMCC
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LVL 3

Expert Comment

by:Sandeep Khanagwal
ID: 40351513
If you are using window 8 then you can change your product key by going to

Control Panel >> Programs and Features, then right click on Microsoft Office 2013 and select Change.  
You will then have the option to enter a product key.
You can see below link also
http://www.youtube.com/watch?v=c4i7HIhYLdg

Or you can try this also
Depending on the combination of Office 2013 and Window version you might have to change the path to Program Files(x86)

Here is the sequence that should work for (x64 Windows -> x64 Office) and (x86 Windows -> x86 Office):

Open cmd prompt & Run the following commands:

cscript "C:\Program Files\Microsoft Office\Office15\ospp.vbs" /dstatus

Note down the partial product key(s) (there can be multiple)

cscript "C:\Program Files\Microsoft Office\Office15\ospp.vbs" /unpkey:partial_key

This will uninstall an installed product key with partial product key you noted earlier. Uninstall all of the keys.
Now you should be able to add it from Control Panel the usual way. Or you can use:

cscript "C:\Program Files\Microsoft Office\Office15\ospp.vbs" /inpkey:new_full_key

Then you need to activate it.

cscript "C:\Program Files\Microsoft Office\Office15\ospp.vbs" /act
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LVL 24

Expert Comment

by:aadih
ID: 40351963
Open word. Go to File (left bar) -> Account. Then change product key (right hand side). Enter your product key.  That's it.
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Accepted Solution

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GEMCC earned 0 total points
ID: 40418764
Hello,

I do not know if any of this works because we ended up wiping the system out due to other issues.

Thank you and have a great day,

Don
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Author Closing Comment

by:GEMCC
ID: 40428013
This is what we ended up doing.
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