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server 2012 standard can ping router but nothing else on the network

Posted on 2014-09-30
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Last Modified: 2014-10-20
We have a brand new server installed into a mainly mac environment.  No PDC or AD has been running.  I have the server running on a static address and DNS configured as all the other machine using google server.  I cannot ping this server from anywhere.  The server can browse the internet and ping the router but the server cannot ping anything else.
I have tried turning the firewall off, changing the settings to allow pings and everything I can think off.  Any help would be amazing!
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Question by:Lawrie Gormley
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by:Andy M
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Firstly can the other devices ping the server? Are you pinging by IP address or hostname of the devices? Can the other devices ping each other/router?

If pinging by hostname and you are only using Google dns then this will not work as the google dns servers will not be aware of your device's hostnames. Ideally for internal hostnames you should use dns on the server itself or at the very least use the router (which should have some basic dns capabilities on it).

If by IP address then I would look at the IP ranges. What IP address are you using on the server/router/devices - what subnet are you using?
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Author Comment

by:Lawrie Gormley
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Hi,

Other devices can ping each other, router, and everything but the new server.  I am trying to purely ping ip addresses at the moment.

All devices are on the same subnet.  I have even tried the server using DHCP.  Which it picks up fine but no change.

Thanks
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Expert Comment

by:mbertl
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Pls post your 'route print' and 'ipconfig /all'. thx.
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Author Comment

by:Lawrie Gormley
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Both below... Thanks!

C:\Users\Administrator>ipconfig /all

Windows IP Configuration

   Host Name . . . . . . . . . . . . : 2012Server
   Primary Dns Suffix  . . . . . . . : 2020productions.com
   Node Type . . . . . . . . . . . . : Hybrid
   IP Routing Enabled. . . . . . . . : No
   WINS Proxy Enabled. . . . . . . . : No
   DNS Suffix Search List. . . . . . : 2020productions.com

Ethernet adapter Ethernet 4:

   Media State . . . . . . . . . . . : Media disconnected
   Connection-specific DNS Suffix  . :
   Description . . . . . . . . . . . : Intel(R) I350 Gigabit Network Connection
#4
   Physical Address. . . . . . . . . : 00-1E-67-92-1B-F0
   DHCP Enabled. . . . . . . . . . . : Yes
   Autoconfiguration Enabled . . . . : Yes

Ethernet adapter Ethernet 3:

   Media State . . . . . . . . . . . : Media disconnected
   Connection-specific DNS Suffix  . :
   Description . . . . . . . . . . . : Intel(R) I350 Gigabit Network Connection
#3
   Physical Address. . . . . . . . . : 00-1E-67-92-1B-F2
   DHCP Enabled. . . . . . . . . . . : Yes
   Autoconfiguration Enabled . . . . : Yes

Ethernet adapter Ethernet 2:

   Media State . . . . . . . . . . . : Media disconnected
   Connection-specific DNS Suffix  . :
   Description . . . . . . . . . . . : Intel(R) I350 Gigabit Network Connection
#2
   Physical Address. . . . . . . . . : 00-1E-67-92-1B-F1
   DHCP Enabled. . . . . . . . . . . : Yes
   Autoconfiguration Enabled . . . . : Yes

Ethernet adapter Ethernet:

   Connection-specific DNS Suffix  . :
   Description . . . . . . . . . . . : Intel(R) I350 Gigabit Network Connection
   Physical Address. . . . . . . . . : 00-1E-67-92-1B-F3
   DHCP Enabled. . . . . . . . . . . : No
   Autoconfiguration Enabled . . . . : Yes
   IPv4 Address. . . . . . . . . . . : 10.0.0.13(Preferred)
   Subnet Mask . . . . . . . . . . . : 255.255.255.0
   Default Gateway . . . . . . . . . : 10.0.0.254
   DNS Servers . . . . . . . . . . . : 8.8.8.8
                                       8.8.4.4
   NetBIOS over Tcpip. . . . . . . . : Enabled

Tunnel adapter isatap.{728DCB9D-2D53-4961-832C-B34ED8B85483}:

   Media State . . . . . . . . . . . : Media disconnected
   Connection-specific DNS Suffix  . :
   Description . . . . . . . . . . . : Microsoft ISATAP Adapter
   Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
   DHCP Enabled. . . . . . . . . . . : No
   Autoconfiguration Enabled . . . . : Yes

Tunnel adapter Teredo Tunneling Pseudo-Interface:

   Media State . . . . . . . . . . . : Media disconnected
   Connection-specific DNS Suffix  . :
   Description . . . . . . . . . . . : Teredo Tunneling Pseudo-Interface
   Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
   DHCP Enabled. . . . . . . . . . . : No
   Autoconfiguration Enabled . . . . : Yes

Tunnel adapter isatap.{AF80F983-FC4C-4366-B8DB-4EE54620F4D8}:

   Media State . . . . . . . . . . . : Media disconnected
   Connection-specific DNS Suffix  . :
   Description . . . . . . . . . . . : Microsoft ISATAP Adapter #2
   Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
   DHCP Enabled. . . . . . . . . . . : No
   Autoconfiguration Enabled . . . . : Yes

Tunnel adapter isatap.{A9248B4E-4E80-4070-9B32-C002B3D45FB2}:

   Media State . . . . . . . . . . . : Media disconnected
   Connection-specific DNS Suffix  . :
   Description . . . . . . . . . . . : Microsoft ISATAP Adapter #3
   Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
   DHCP Enabled. . . . . . . . . . . : No
   Autoconfiguration Enabled . . . . : Yes

Tunnel adapter isatap.{7DC46F2C-4C1D-4DC7-A80E-24C581254708}:

   Media State . . . . . . . . . . . : Media disconnected
   Connection-specific DNS Suffix  . :
   Description . . . . . . . . . . . : Microsoft ISATAP Adapter #4
   Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
   DHCP Enabled. . . . . . . . . . . : No
   Autoconfiguration Enabled . . . . : Yes

C:\Users\Administrator>





Microsoft Windows [Version 6.2.9200]
(c) 2012 Microsoft Corporation. All rights reserved.

C:\Users\Administrator>ROUTE PRINT
===========================================================================
Interface List
 15...00 1e 67 92 1b f0 ......Intel(R) I350 Gigabit Network Connection #4
 14...00 1e 67 92 1b f2 ......Intel(R) I350 Gigabit Network Connection #3
 13...00 1e 67 92 1b f1 ......Intel(R) I350 Gigabit Network Connection #2
 12...00 1e 67 92 1b f3 ......Intel(R) I350 Gigabit Network Connection
  1...........................Software Loopback Interface 1
 16...00 00 00 00 00 00 00 e0 Microsoft ISATAP Adapter
 17...00 00 00 00 00 00 00 e0 Teredo Tunneling Pseudo-Interface
 18...00 00 00 00 00 00 00 e0 Microsoft ISATAP Adapter #2
 19...00 00 00 00 00 00 00 e0 Microsoft ISATAP Adapter #3
 20...00 00 00 00 00 00 00 e0 Microsoft ISATAP Adapter #4
===========================================================================

IPv4 Route Table
===========================================================================
Active Routes:
Network Destination        Netmask          Gateway       Interface  Metric
          0.0.0.0          0.0.0.0       10.0.0.254        10.0.0.13    276
         10.0.0.0    255.255.255.0         On-link         10.0.0.13    276
        10.0.0.13  255.255.255.255         On-link         10.0.0.13    276
       10.0.0.255  255.255.255.255         On-link         10.0.0.13    276
        127.0.0.0        255.0.0.0         On-link         127.0.0.1    306
        127.0.0.1  255.255.255.255         On-link         127.0.0.1    306
  127.255.255.255  255.255.255.255         On-link         127.0.0.1    306
        224.0.0.0        240.0.0.0         On-link         127.0.0.1    306
        224.0.0.0        240.0.0.0         On-link         10.0.0.13    276
  255.255.255.255  255.255.255.255         On-link         127.0.0.1    306
  255.255.255.255  255.255.255.255         On-link         10.0.0.13    276
===========================================================================
Persistent Routes:
  Network Address          Netmask  Gateway Address  Metric
          0.0.0.0          0.0.0.0       10.0.0.254  Default
===========================================================================

IPv6 Route Table
===========================================================================
Active Routes:
 If Metric Network Destination      Gateway
  1    306 ::1/128                  On-link
  1    306 ff00::/8                 On-link
===========================================================================
Persistent Routes:
  None

C:\Users\Administrator>
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Expert Comment

by:mbertl
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Are you sure, you made the settings for the firewall right? (allowing ICMP-Packets and so on..)
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Author Comment

by:Lawrie Gormley
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I have actually turned the firewall off completely and still get the same issues.  I have set up 2012 servers previously and never ran into this issue.

Thanks
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Accepted Solution

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Lawrie Gormley earned 0 total points
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Problem solved.

The network switch seemed to be causing the issue.  When swapping into a different switch everything runs as should

Thanks everyone!!
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Author Closing Comment

by:Lawrie Gormley
Comment Utility
Fixed by myself.
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