Still celebrating National IT Professionals Day with 3 months of free Premium Membership. Use Code ITDAY17

x
?
Solved

Cannot manually update Forefront Endpoint Protection on PCs and servers

Posted on 2014-09-30
3
Medium Priority
?
664 Views
Last Modified: 2015-03-18
Hello,

we run Microsoft Forefront Endpoint Protection 4.5.216.0 in our estate. we have few pcs that failed downloading the definitions and when we attempt to update the definition by clicking update in the FEP client console the client download the definition but fails to install it. we are getting the below error.

Virus and spyware definitions: connection failed.
the virus and spyware definitions did not update on data , time because of an internet connectivity problem.

when we also try to download the definition file mpam-fe in the PC and run it nothing is happening.
0
Comment
Question by:vanquisbank
[X]
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
3 Comments
 
LVL 64

Accepted Solution

by:
btan earned 2000 total points
ID: 40354304
Wondering if the below helps
https://www.markbrilman.nl/2013/02/forefront-endpoint-protection-failing-on-manual-update/
Well it’s just Microsoft disabling updates for all other Microsoft products except Windows by default. What you need to to solve it: Open up your windows update screen. You will see directely what your causes your error. Updates are enabled for Windows only.
MSDN also shared troubleshooting update issues steps if that interest you to explore further
http://technet.microsoft.com/en-us/library/ff823818.aspx
This article addresses common issues with automatic updates, including the following situations:
You see error messages indicating that updates have failed.

When you check for updates, you receive an error message that the virus and spyware definition updates cannot be checked, downloaded, or installed.

Even though you are connected to the Internet, the updates fail.

Updates are not automatically installing as scheduled.
You can check this solved EE pertaining to update issue too. It "recreate" the SoftwareDistribution folder and restart the Windows update services...

http://www.experts-exchange.com/Security/Operating_Systems_Security/Windows_Security/Q_27889765.html
0

Featured Post

Enterprise Mobility and BYOD For Dummies

Like “For Dummies” books, you can read this in whatever order you choose and learn about mobility and BYOD; and how to put a competitive mobile infrastructure in place. Developed for SMBs and large enterprises alike, you will find helpful use cases, planning, and implementation.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Ever wonder what it's like to get hit by ransomware? "Tom" gives you all the dirty details first-hand – and conveys the hard lessons his company learned in the aftermath.
If you're a modern-day technology professional, you may be wondering if certifications are really necessary. They are. Here's why.
Sending a Secure fax is easy with eFax Corporate (http://www.enterprise.efax.com). First, Just open a new email message.  In the To field, type your recipient's fax number @efaxsend.com. You can even send a secure international fax — just include t…
This video Micro Tutorial shows how to password-protect PDF files with free software. Many software products can do this, such as Adobe Acrobat (but not Adobe Reader), Nuance PaperPort, and Nuance Power PDF, but they are not free products. This vide…

715 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question