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Cannot install SSRS links for Dynamics AX

Posted on 2014-09-30
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I am trying to install the reporting service extensions for Dynamics AX 2012 and it fails.  When I look in the error log I see this at the bottom:

2014-09-30 09:39:22Z      An error occurred during setup of Reporting Services extensions.
2014-09-30 09:39:22Z      Reason: The user or group name 'TBNET\AXTestAcct' is not recognized.
2014-09-30 09:39:22Z      Microsoft.Dynamics.AX.Framework.Reporting.Shared.ReportException: The user or group name 'TBNET\AXTestAcct' is not recognized.

I don't have this user setup any where I can find and it is not In the user list.  Where should I look fo it?

Shawn T.
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Question by:Shawn Thomas
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Marek earned 2000 total points
ID: 40358908
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by:Shawn Thomas
ID: 40360880
Hi Marek,

Thanks for your response.  The problem seems to be that the installation is looking for a user that doesn't exist when it tries to setup the reporting service links.  I need to find out where the name is stored in the DB so I can change it.

Regards,
Shawn
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Expert Comment

by:Damon Repton
ID: 40516208
can you confirm which account is your BCproxy account??
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