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reinstall remote web workplace?

Posted on 2014-09-30
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Last Modified: 2014-10-30
We just inherited a SBS2011 server, and we want to get RWW working.  It looks like some of the SBS components have been either disabled or removed.  For instance, the SBS Console throws an error when clicking on the Users & Groups tab - "The Windows Small Business Server 2011 Standard Console feature is not setup correctly."  I made minimal progress on this by using AD Users & Computers to recreate the "Standard User", "Standard User with Administration...", and "Network Administrator" accounts that the console uses for the "User Roles" feature.  But, I still get the error.  Anyway, I'm getting slightly off-topic...

IIS is missing the "Remote" virtual directory.  Thus RWW does not work at all - IE basically tells me that the "resource" does not exist - HTTP Error 404.0.  

Is there any way to "reinstall" RWW without rebuilding the whole SBS server/structure?
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Question by:jgutman
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8 Comments
 
LVL 22

Expert Comment

by:Larry Struckmeyer MVP
ID: 40352846
You can attempt to rebuild the console and various components but there is no guarantee that the system will ever respond normally to the wizards.  SBS expects itself to be in a known condition for the wizards to work, and RWW is built by a series of wizards from the console.

http://technet.microsoft.com/en-us/library/gg680337.aspx

My best recommendation is to spend a couple hours with this, then contact Microsoft or Third Tier for assistance.
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LVL 1

Author Comment

by:jgutman
ID: 40352949
Thank you Larry,
I did the "repair" on the SBS Console, but no luck there.  I kinda hoping for a "run this wizard to reinstall RWW" solution, but perhaps that doesn't exist.
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LVL 22

Expert Comment

by:Larry Struckmeyer MVP
ID: 40352964
Have you run the SBS BPA?  You can learn a lot from that.
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LVL 1

Author Comment

by:jgutman
ID: 40393465
This is no longer an issue.
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LVL 22

Expert Comment

by:Larry Struckmeyer MVP
ID: 40394318
Glad, I hope to hear that, but for the benefit of others who read this can you please share the solution?
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LVL 1

Accepted Solution

by:
jgutman earned 0 total points
ID: 40394352
There was no "solution".  As it turned out, there was a significant amount of corruption in the OS by someone trying to remove all the "SBS" stuff from SBS2011 and turn the OS into Server 2008.   Not a good idea (I guess that's why we're the "new" IT company to support this client!)  :>)

We ended up by wiping and rebuilding the entire server.
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LVL 22

Expert Comment

by:Larry Struckmeyer MVP
ID: 40395361
That is, in fact, a solution.  <g>  Even MS reserves the "reinstall from backup" or "wipe and reload" as a "solution" to problems that are self inflicted or otherwise not "fixable".
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LVL 1

Author Closing Comment

by:jgutman
ID: 40412777
No real viable "solution" found.  Ended up by wiping hard drive and reinstalling OS.  :(
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