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send limit exchange 2010 mailbox

Posted on 2014-09-30
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Last Modified: 2014-11-10
Hi,

We have an exchange 2010 server where we configured a send and receive limit of 40 MB. It works for all the user, except one. As soon as he tries to add a file or files bigger than 10 MB outlook 2003 says its too big.

Any help is appreciated.

Regards
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Question by:PramoIT
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LVL 22

Expert Comment

by:Larry Struckmeyer MVP
ID: 40354290
Hi:
Can you tell us what is different about this users configuration?  For one user, assuming the system limits are set higher, try this:

1.Open “Exchange Management Console “
 2.Expand “Recipient Configuration”
 3.Select Mailbox
 4.Right click the users Mailbox and select “properties”
 5.Select the “Mailbox Settings” tab
 6.Double click on “Storage Quotas”
 7.Adjust to the required size, click ok on both boxes.
 
After closing the boxes you will notice that users still receive warning messages about being over their mailbox sizes “Your mailbox is near the maximum storage limit”.  To over come this issue you can restart the Exchange Information Store or wait 20 minutes for cache to update.
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Author Comment

by:PramoIT
ID: 40354438
Hi, the problem is not the mailbox size but the max size of the message.

The user doesn't get messages that the mailbox is full, but gets messages when putting more than 10 MB of attachements in the message. The other users can put up to 40 MB of attachements in the message

Thanks
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LVL 22

Expert Comment

by:Larry Struckmeyer MVP
ID: 40354524
Sorry, I posted the right answer to the wrong question.  <g>.

Global settings are here:
http://social.technet.microsoft.com/wiki/contents/articles/2908.exchange-2010-attachment-size-global-setting-for-send-receive.aspx

Individual settings are in the properties of the user in ESM.   There may be a restriction there.... ESM - Run as Admin - Recepient config - User - properties  - mail flow settings - message size restrictions.... there may be a restriction there.

And here is a comprehensive explanation:
http://www.msexchange.org/articles-tutorials/exchange-server-2010/management-administration/managing-limits-exchange-server-2010-part1.html
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Author Comment

by:PramoIT
ID: 40354840
Him,

There is no restriction there.

Regards,
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Accepted Solution

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PramoIT earned 0 total points
ID: 40423776
Hi, after reboot, it worked all well.
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Author Closing Comment

by:PramoIT
ID: 40432278
After reboot, it worked all well.
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