Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people, just like you, are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
Solved

Unable to Add Delegate in Outlook 2010

Posted on 2014-09-30
4
428 Views
Last Modified: 2014-10-07
kb2593557 referenced in the error message: The Delegates settings were not saved correctly. Unable to activate send-on-behalf-of list. You do not have sufficient permission to perform this operation on this object.

We have a single domain with multiple GCs. The problem right now would appear to be affecting all users. The problem is new, things worked in the recent past. The only change that I can think of is I introduced a second mailbox/cas server and created a DAG. So I checked to see if any Outlook clients were connecting to this second server and perhaps the issues lied there somehow, but Get-Counter “\MSExchange RpcClientAccess\User Count” -ComputerName exserver1, exserver2 | ft as well as Get-Counter “\MSExchange OWA\Current Unique Users” -ComputerName exserver1, exserver2|ft show all connections are to exserver1 the primary server. As for the SELF object, it is present and has "Write Personal Information" right.

Not sure what else to check???
0
Comment
Question by:sailci
  • 2
4 Comments
 
LVL 8

Expert Comment

by:tshearon
ID: 40353344
You can sometimes get this when a mail user that no longer exists is still in the delegates list. You can remove and then it works if that is the case. But that's probably not the issue since you say it's affecting everyone. You can try this: http://blogs.technet.com/b/mspfe/archive/2012/06/26/solving_2d00_the_2d00_delegates_2d00_settings_2d00_were_2d00_not_2d00_saved_2d00_correctly_2d00_error_2d00_on_2d00_exchange_2d00_2010.aspx
0
 
LVL 31

Expert Comment

by:Gareth Gudger
ID: 40356068
You mentioned you tried to do this through Outlook directly. What happens if you try and add the Send on Behalf permission through EMC/EAC instead?
0
 

Accepted Solution

by:
sailci earned 0 total points
ID: 40357675
I ended up just pushing out via GPO the registry fix (really not a fix, just ignores the error) outlined in the KB referenced in the error message. Had some users try and they were successful.

To answer tshearon, this was a global across the board issue not a ghost delegate or anything like that. The blog essintially was a repeat of the KB referrenced in the error message, although it did talk about 2010 RBAC but I did not see anything comparable in 2013.

To answer Gudger, EAC not an issue, just an Outlook issue.
0
 

Author Closing Comment

by:sailci
ID: 40365546
No other solution provided. The workaround I implemented as a result of the KB article that the error message referenced solved the issue satisfactorily enough to move on and close this out.
0

Featured Post

Free Tool: IP Lookup

Get more info about an IP address or domain name, such as organization, abuse contacts and geolocation.

One of a set of tools we are providing to everyone as a way of saying thank you for being a part of the community.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

This article lists the top 5 free OST to PST Converter Tools. These tools save a lot of time for users when they want to convert OST to PST after their exchange server is no longer available or some other critical issue with exchange server or impor…
How to resolve IMCEAEX NDRs in Exchange or Exchange Online related to invalid X500 addresses.
This video demonstrates how to sync Microsoft Exchange Public Folders with smartphones using CodeTwo Exchange Sync and Exchange ActiveSync. To learn more about CodeTwo Exchange Sync and download the free trial, go to: http://www.codetwo.com/excha…
This video shows how to quickly and easily add an email signature for all users on Exchange 2016. The resulting signature is applied on a server level by Exchange Online. The email signature template has been downloaded from: www.mail-signatures…

861 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question