Solved

Adobe XI standard gives an out of memory error

Posted on 2014-09-30
4
4,547 Views
Last Modified: 2014-10-24
I have a user that is getting various errors including a 'not enough memory' when she runs the Adobe PDF to create the PDF.

She is running the following;
Adobe XI Standard v11.0.09
Office 2013 Home & Business
Windows 7 Pro 64bit with 8GB of ram

She uses fairly large documents (150 plus pages). But even printing one single page in the middle of the document still gives us that error message.

I have removed the software and then reinstalled but that still did not fix the problem.

Any ideas of what is going on?
0
Comment
Question by:johnny181
  • 3
4 Comments
 
LVL 90

Accepted Solution

by:
John Hurst earned 500 total points
ID: 40352639
I use Acrobat 11 Standard with Office 2013 and I do not have any problems. My documents are large, but not as large as yours.

1. What happens with a document half the size (approximately)?

2. Try uninstalling Office AND Adobe, restart, install Adobe first, install Office second and test.
0
 

Author Comment

by:johnny181
ID: 40352880
1. Same thing. If I pick a random page, sometimes it works but usually not

2. Reinstalling both of those products were done and still the problem continues
0
 
LVL 90

Expert Comment

by:John Hurst
ID: 40352954
Can you try:

1. This document on a different Windows User Profile (Account) on the problem computer.

2. This document on another computer altogether.
0
 
LVL 90

Expert Comment

by:John Hurst
ID: 40402267
@johnny181  - Thank you and I was happy to help you with this.
0

Featured Post

Highfive Gives IT Their Time Back

Highfive is so simple that setting up every meeting room takes just minutes and every employee will be able to start or join a call from any room with ease. Never be called into a meeting just to get it started again. This is how video conferencing should work!

Join & Write a Comment

PaperPort is a popular document imaging/management product from Nuance Communications (http://www.nuance.com/). It is in widespread use by both individuals (http://www.nuance.com/for-individuals/by-product/paperport/index.htm) and businesses (http:/…
New Windows 7 Installations take days for Windows-Updates to show up and install. This can easily be fixed. I have finally decided to write an article because this seems to get asked several times a day lately. This Article and the Links apply to…
In this fifth video of the Xpdf series, we discuss and demonstrate the PDFdetach utility, which is able to list and, more importantly, extract attachments that are embedded in PDF files. It does this via a command line interface, making it suitable …
In this sixth video of the Xpdf series, we discuss and demonstrate the PDFtoPNG utility, which converts a multi-page PDF file to separate color, grayscale, or monochrome PNG files, creating one PNG file for each page in the PDF. It does this via a c…

746 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question

Need Help in Real-Time?

Connect with top rated Experts

9 Experts available now in Live!

Get 1:1 Help Now