Dell R820 hardware warranty extension for 2 years what is a "ballpark" cost

Posted on 2014-09-30
Medium Priority
Last Modified: 2016-11-23
this has been very difficult to find out , what did you pay for this or what were you quoted?

I just need an estimate the servers are about 1 year into a 3 year warranty what would a "BALLPARK" figure be for 4 hour warrenty support to fix any hardware issues?

thanks !!!!!!!!!!
Question by:NAMEWITHELD12
LVL 56

Accepted Solution

andyalder earned 2000 total points
ID: 40352984
You don't have to do this via Dell, several 3rd party maintenance companies will give you a 4 hou response and unless you live in the back of beyond then a 4 hour fix contract.
LVL 36

Expert Comment

by:Seth Simmons
ID: 40353041
what is your current warranty status?
you should be able to get a reduced rate when changing to a different level like that
i had some systems that were upgraded from next day to 4 hour and didn't cost that much
you should contact your rep to get a quote

Author Comment

ID: 40353224
SETH thanks , what did you pay ? I am looking for a VERY general ball park figure

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LVL 37

Expert Comment

by:Neil Russell
ID: 40353262
Without the FULL specification of a server who knows....

An R820 is very vague, different configurations can range the server price by 10-20k or more.

Author Comment

ID: 40354312
looks like %20 of the total cost of the server is about right

Author Comment

ID: 40354313
for a 3 year initial warranty

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