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Sean MeyerFlag for United States of America

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IIS Admin Service - Error 38

We have a pair of computers (supplied by the installers of the software) which deliver content to TV's in our facility.  It has been working for 5 years. The Software (Axis TV by Visix) was updated two years ago.  As of two days ago we could no longer the content being displayed. To edit the content you have to either open the desktop software on the XP "Server" or use a web GUI. Both of these require the use of IIS. The program uses SQL 2005 in its operation.

The IIS Admin service is off and when I try to start the service it gives the error:

Could not start the IIS Admin service on Local Computer.
Error 38: Reached the end of the file.

Now the version of the software is no longer supported by the company and we will be updating to a newer version of their software or another brand but in the meantime it would be nice to bypass this error and continue editing content.

I did some research and saw a few suggestions about restoring the database from a backup. I found no backups on the computer.
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Pavel Celba
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No backup exists. Upgrading software and support agreement and letting the software vendor recover.