Solved

The Windows Read-Only Issue

Posted on 2014-09-30
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Last Modified: 2014-10-01
On a Windows 2008 R2 Server, in Windows Explorer, I right-click a file and select Open, with Word 2010.
Then it opens in Word and tells me another user is using it (my Explorer window’s highlighting of it)
and it displays the Read-Only dialog box with options to open as Read Only or get Notification when the file is next available.

The workaround is to select “Receive notification…” and then close the other window.
But you’d think the system would be smart enough to know it’s only MY highlighting of the file.
Is there a security, other setting or other user method that mitigates this annoyance?
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Question by:slamond
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3 Comments
 
LVL 28

Expert Comment

by:Dan McFadden
ID: 40354074
Is the file located under a shared location?  Is it possible that someone else is accessing the file remotely?

You can use the SysInternals (Link:  http://technet.microsoft.com/en-us/sysinternals/bb842062.aspx) tool Process Explorer to find the open file:

1. Run procexp.exe
2. in the main menu bar, click Find > Find Handle or DLL...
3. in the substring field, enter the name of the file and click search.  If a process has that file open, it will show up in the list.

If the file is in a network shared location, you can use Share and Storage Management to identify who has it opened and from what computer.

1. in Administrative Tools > run Share and Storage Management
2. in the management console, right-click the Share and Storage Management icon and select Manage Open Files.
--- if the file is open remotely, it will be displayed here.  You can get the username from this list
3. again in the management console, right-click the Share and Storage Management icon and select Manage Sessions.
--- here you can find the username that had the file open and what computer they are accessing from

I would do the above tasks to try to ID whom or what has the file locked.

Dan
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LVL 28

Accepted Solution

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Dan McFadden earned 500 total points
ID: 40354086
Normally Explorer doesn't hold a file open, explorer is displaying a list of file/folder objects associated with the location you are looking at.

But, if you have the Preview Pane open, I would try hiding it to see if that is causing an issue.  The Show/Hide Preview Pane is in the upper right-hand corner of Explorer just below the Search field

Dan
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Author Closing Comment

by:slamond
ID: 40355626
When I close the Preview Pane the issue is gone. I routinely leave the Preview Page open since I use it so often, but I'm assuming there is no workaround for this.
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