SAP do not print copies

Dear Expert,

We have set print with copies (4) in the output message type but the system just print one (1) copy.  Urgent

SAP Server version ECC6
SAP GUI for Windows version 7.30 patch level 3
HP Printer model P3015

Thank you in advanced.
rajini88Asked:
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mlmccCommented:
Does the printer support multiple copies?

Are you doing this in the printer setup or in code?

mlmcc
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rajini88Author Commented:
Hi mlmcc,

I had received advise from SAP Engineer that I request to install the printer at a Print Server and LDP enabled.  The way SAP server process and sent the spool file are different compared to Windows printing.  Therefore a Print Server become a must.  Currently I had installed the printer at a Windows 2008 Server and shared to public.  The SAP Engineer has registered the printer, solved the multiple copies issue but now each printing generates a SAP cover page.  No solution for now but the reply was due to LDP enabled function.  Any advise?

Thank you and sorry for the late reply.

Best Regards,
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mlmccCommented:
No idea unless the SAP application supports multiple copies and has the option to print 1 cover page.

mlmcc
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rajini88Author Commented:
Hi mlmcc,

The issue was resovled by disabled 'LDP' header printing at the printer's networking setting.  Now SAP able to print multiple copies without the cover page.

Thank you and Best Regards,
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rajini88Author Commented:
The problem was resolved by user with help from Google.
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