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SAP do not print copies

Posted on 2014-09-30
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Last Modified: 2014-10-19
Dear Expert,

We have set print with copies (4) in the output message type but the system just print one (1) copy.  Urgent

SAP Server version ECC6
SAP GUI for Windows version 7.30 patch level 3
HP Printer model P3015

Thank you in advanced.
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Question by:rajini88
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5 Comments
 
LVL 101

Expert Comment

by:mlmcc
ID: 40355034
Does the printer support multiple copies?

Are you doing this in the printer setup or in code?

mlmcc
0
 

Author Comment

by:rajini88
ID: 40364996
Hi mlmcc,

I had received advise from SAP Engineer that I request to install the printer at a Print Server and LDP enabled.  The way SAP server process and sent the spool file are different compared to Windows printing.  Therefore a Print Server become a must.  Currently I had installed the printer at a Windows 2008 Server and shared to public.  The SAP Engineer has registered the printer, solved the multiple copies issue but now each printing generates a SAP cover page.  No solution for now but the reply was due to LDP enabled function.  Any advise?

Thank you and sorry for the late reply.

Best Regards,
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LVL 101

Expert Comment

by:mlmcc
ID: 40365127
No idea unless the SAP application supports multiple copies and has the option to print 1 cover page.

mlmcc
0
 

Accepted Solution

by:
rajini88 earned 0 total points
ID: 40381297
Hi mlmcc,

The issue was resovled by disabled 'LDP' header printing at the printer's networking setting.  Now SAP able to print multiple copies without the cover page.

Thank you and Best Regards,
0
 

Author Closing Comment

by:rajini88
ID: 40389805
The problem was resolved by user with help from Google.
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