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Solved

Outlook signature changes format

Posted on 2014-10-01
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153 Views
Last Modified: 2014-10-14
Hi,

Our outlook signatures have pictures and format changes when replying back to someone. Only time it's working is during compose new email.

How can this format change stay static?

Thanks,
HelenIT
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Question by:HelenIT
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LVL 26

Accepted Solution

by:
ProfessorJimJam earned 500 total points
ID: 40354059
go to file, then options then on the options click on "Mail" then click on "Signatures"  then there you would see your signature. then under the options of "Choose Default Signature"  drop down option "forwards"Replies" select the signature template name and then click Ok an dthen ok again. then close the outlook and re open and when you forward or reply your signature will be the same as when you compose new message.
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Author Comment

by:HelenIT
ID: 40354099
I've done that but problem is formatting again and picture corrupted. Outlook 2013
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Author Comment

by:HelenIT
ID: 40356396
Could using an html signature aliviate the problems of having the logos appear as attachments in outlook?
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LVL 26

Expert Comment

by:ProfessorJimJam
ID: 40356398
Check the setting of email body. If it is rich text then change it to html.
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Author Comment

by:HelenIT
ID: 40356401
It's HTML but they appear as attachments
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