wakatashi
asked on
Outlook 2007 / Office 365 / high-latency Internet connection
We have a client whose office Internet connection is via a high-latency satellite connection. They use Office 365, and connect to their mailboxes using Outlook 2007.
Users are reporting that Outlook 2007 takes several minutes to open, and performance is generally dreadful (yes, they are using cached Exchange mode!).
I've run some very basic tests using Outlook 2013 connecting to my own Office 365 mailbox while visiting their office, and find that its performance isn't as bad. It seems on the face of it that Outlook 2013 handles this type of high-latency connection better than its predecessor.
Are there any configuration options for Outlook 2007 specifically that could help with performance when working with a high-latency Internet connection? (apart from just buying new software!)
Users are reporting that Outlook 2007 takes several minutes to open, and performance is generally dreadful (yes, they are using cached Exchange mode!).
I've run some very basic tests using Outlook 2013 connecting to my own Office 365 mailbox while visiting their office, and find that its performance isn't as bad. It seems on the face of it that Outlook 2013 handles this type of high-latency connection better than its predecessor.
Are there any configuration options for Outlook 2007 specifically that could help with performance when working with a high-latency Internet connection? (apart from just buying new software!)
ASKER
Thanks, good idea! Am visiting them Tuesday next week so will have a look at a few of their PCs and see how that's configured.
ASKER
I've had a look, and "On slow networks, connect using HTTP first, then connect using TCP/IP" is indeed checked.
There's nothing else as far as I can see in the ordinary GUI that relates to optimising things for slow/high-latency network connections. Perhaps there are some Registry tweaks that could be applied?
There's nothing else as far as I can see in the ordinary GUI that relates to optimising things for slow/high-latency network connections. Perhaps there are some Registry tweaks that could be applied?
ASKER CERTIFIED SOLUTION
membership
This solution is only available to members.
To access this solution, you must be a member of Experts Exchange.
ASKER
Found workaround myself (but not a very good one!)
Tools -> Account Settings -> Change -> More Settings -> Connection Tab
ensure the checkbox for "On slow networks..." is checked.