Solved

Windows 7 user does not get proper page breaks when printing to local or network printer

Posted on 2014-10-01
3
499 Views
Last Modified: 2014-10-01
I have one user that started complaining that he can no longer print properly out of OUTLOOK. If he has a long email, it prints, but the pages do not break properly, almost as if he is trying to print on LEGAL paper but his local printer does not support it. I have checked all his printer settings and all the defaults appear to be intact with LETTER being the format. He sent me the same email and I can print it in my office on our printers with no issue. If he prints to a larger network printer, it actually prints on LEGAL paper despite the print properties being set for 8 1/2 x 11. I logged into his machine remotely and am able to print the same document to the same printer and everything breaks properly. It has to be something with his profile. It seems to happen on every printer he prints to. Does anyone have a suggestion other then deleting and redoing his profile? I have already tried removing all the printers and reinstalling the drivers
0
Comment
Question by:Thor2923
  • 2
3 Comments
 
LVL 90

Accepted Solution

by:
John Hurst earned 500 total points
Comment Utility
Outlook often prints in Memo Style. Start a Print, go to Memo Print Options. It may be set to Legal or some other setting. Set to 8.5x11. This is an Outlook setting and not a printer setting.
0
 
LVL 1

Author Comment

by:Thor2923
Comment Utility
WOW! you nailed that one to the wall! THANKS
0
 
LVL 90

Expert Comment

by:John Hurst
Comment Utility
@Thor2923  - Thank you very much and I was happy to help.
0

Featured Post

Backup Your Microsoft Windows Server®

Backup all your Microsoft Windows Server – on-premises, in remote locations, in private and hybrid clouds. Your entire Windows Server will be backed up in one easy step with patented, block-level disk imaging. We achieve RTOs (recovery time objectives) as low as 15 seconds.

Join & Write a Comment

By now, it is common knowledge that Windows 7 has been successfully been able to live up to the hype of being touted as Microsoft’s most anticipated O.S. ever. This latest 2010 Windows release builds up on its predecessor’s positives, adding new…
Printers have changed substantially in the last 30 or so years, not just in technical capabilities but in cost and usage as well.  Printers were originally used for interfacing with the operator, not necessarily for printing copy or pictures. In …
This Micro Tutorial will go in depth within Systems and Security in Windows 7 and will go into detail regarding Action Center, Windows Firewall, System, etc. This will be demonstrated using Windows 7 operating system.
The Task Scheduler is a powerful tool that is built into Windows. It allows you to schedule tasks (actions) on a recurring basis, such as hourly, daily, weekly, monthly, at log on, at startup, on idle, etc. This video Micro Tutorial is a brief intro…

763 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question

Need Help in Real-Time?

Connect with top rated Experts

9 Experts available now in Live!

Get 1:1 Help Now