HP officejet Pro X551dw driver download for windows server 2008 r2

Posted on 2014-10-01
Last Modified: 2014-10-03
I am attempting to download drivers for my 2008 r2 and It is not allowing showing me any options. Below is the link to their list of operating systems. If you click on 2008 r2, it doesn't have anything to download.  This printer has the latest updates and was working on PCL 6 through the print server. I can ping and browse to the printer but not able print and it is showing offline. When using windows 7 64 bit install, there is a driver+install package and when using that i can print from the windows 7 machine. However, I am not able to get the printer driver for the 2008 r2.
Question by:Larry Kiterling
LVL 17

Expert Comment

by:Emmanuel Adebayo
ID: 40355230
It seems they remove the Files from the location.

Have you tried to install the one that you downloaded for Windows 7.?


Author Comment

by:Larry Kiterling
ID: 40355304
Yes. It states that the os is not compatible
LVL 19

Expert Comment

by:*** Hopeleonie ***
ID: 40355395

Author Comment

by:Larry Kiterling
ID: 40355544
I have tried that UDP and it allows me to add the driver but still show as Offline when opening the printer.
PRTG Network Monitor: Intuitive Network Monitoring

Network Monitoring is essential to ensure that computer systems and network devices are running. Use PRTG to monitor LANs, servers, websites, applications and devices, bandwidth, virtual environments, remote systems, IoT, and many more. PRTG is easy to set up & use.

LVL 16

Expert Comment

ID: 40356820
The offline thing might be an issue with SNMP on the port & not the driver:
1.  In the printer properties, go to the ports tab.
2.  Click on the "Configure Port" button.
3.  If SNMP Status is enabled, uncheck it.
4.  Click OK to close port settings, then OK again to close printer properties.

Did the printer go back online?

If it did, then it's an issue with SNMP, not the driver.  You can leave that SNMP option unchecked. You won't get real-time status from the printer (like when it's out of paper), but Windows won't put the printer into Offline status if the printer isn't responding to SNMP the way Windows expects.

That model is compatible with PCL. This page says you can use the UPD PCL 5 or 6 with it:

Author Comment

by:Larry Kiterling
ID: 40357122
I am still getting the Offline after checking SNMP. They are both on and has public as the name.
LVL 16

Accepted Solution

Spike99 earned 500 total points
ID: 40358039
I'm sorry if I was unclear before. I meant that you should try un-checking the SNMP check box to turn SNMP off.  So, it should look like this:
Screenshot of Port Settings

Author Comment

by:Larry Kiterling
ID: 40358367
Very interesting. I turned off SNMP and it showed that it was online. Once that happened, was still unable to print. It worked after a powercycle of the printer. Thank you very much!
LVL 16

Expert Comment

ID: 40359298
You're welcome!

Featured Post

Is Your Active Directory as Secure as You Think?

More than 75% of all records are compromised because of the loss or theft of a privileged credential. Experts have been exploring Active Directory infrastructure to identify key threats and establish best practices for keeping data safe. Attend this month’s webinar to learn more.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Suggested Solutions

Title # Comments Views Activity
ScanSnap S1300i Install Errors 20 71
outlook, printers, email to print function 6 69
RDS Re-Directing LaserJet Not Working? 6 80
Where do I find HP printer shortcuts? 3 27
This seems to be a very common error related to the Samsung printer driver. First, this is the error we're talking about: Log: System Type: Error Event: 7000 Agent Time: 3:37:24 am 22-Apr-09 Event Time: 6:07:24 pm 21-Apr-09 UTC Source: Se…
Printers have changed substantially in the last 30 or so years, not just in technical capabilities but in cost and usage as well.  Printers were originally used for interfacing with the operator, not necessarily for printing copy or pictures. In …
This Micro Tutorial will give you a basic overview how to record your screen with Microsoft Expression Encoder. This program is still free and open for the public to download. This will be demonstrated using Microsoft Expression Encoder 4.
This Micro Tutorial hows how you can integrate  Mac OSX to a Windows Active Directory Domain. Apple has made it easy to allow users to bind their macs to a windows domain with relative ease. The following video show how to bind OSX Mavericks to …

867 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question

Need Help in Real-Time?

Connect with top rated Experts

15 Experts available now in Live!

Get 1:1 Help Now