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why does Sonicwall terminal server agent swtsas require restart?

Posted on 2014-10-01
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Last Modified: 2015-03-08
Have terminal server agent running on terminal server 2008 hyper-v. Occassionaly, thin clients are not able to connect to the internet, and I have the manually restart the service. Had been running terminal server agent on terminal server 2003 for a couple years with no issues.
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Question by:cherylbones
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5 Comments
 
LVL 37

Expert Comment

by:bbao
ID: 40356898
once it is disconnected from the internet, try running the following commands in a Command Prompt window and please let us know the results.

IPCONFIG /ALL
ROUTE PRINT
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Author Comment

by:cherylbones
ID: 40360173
Ok . I ran today while working so I can compare when it's not working. It is very sporatic, so could be awhile before it happens again. What do you suspect?
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LVL 37

Expert Comment

by:bbao
ID: 40613673
any feedback please?
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Accepted Solution

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cherylbones earned 0 total points
ID: 40642747
So I ended up doing a scheduled restart of Sonicwall sso agent on that terminal server just before working hours every day, and have not noticed issues since.
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Author Closing Comment

by:cherylbones
ID: 40652313
This is just a workaround, not really getting to the root cause.
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