A problem occurred while you were trying to use your mailbox SBS 2011
Posted on 2014-10-01
So I was getting event errors 10030 and 10031 for a particular users mailbox. I ran the:
New-MailboxRepairRequest -Mailbox John.Smith -CorruptionType FolderView,ProvisionedFolder,AggregateCounts,SearchFolder
This resolved the event logs; however, now he cant access his email via, iPhone, Outlook remotely or outlook inside the building. When I go to the OWA using a browser and log in using his credentials I get this message:
"A problem occurred while you were trying to use your mailbox"
No one else is having this issue.
There are no event errors or warning in Event Viewer.
I unmounted and re-mounted the database with no luck. I also rebooted the server, still no luck.
I am about to create a new MB database and move the mailbox over to it but I thought I would ask some pros before proceeding.