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Exchange SP3 Install - SBS 2011

Posted on 2014-10-01
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Last Modified: 2014-10-23
Hi All

We have a client running sbs 2011 with exchange sp1 who we would like to upgrade to sp3. Upon starting the install we are presented with the following error and are unable to proceed "The LP provisioning file has an invalid value"

It mentions to checck the log however when I look in the log file the exact same error message is displayed with no further details.

Any ideas on what  could be causing the error?

Thanks
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Question by:Daniel Bertolone
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Expert Comment

by:Gareth Gudger
ID: 40356086
Can't say I have seen that one before. Maybe a corrupt download? Try downloading again. Temporarily turn off antivirus while downloading/installing. Try downloading to another computer and then copy across.
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Expert Comment

by:David Paris Vicente
ID: 40356240
Are you trying to install the SP with any particular language?

Are you using the /LP switch in the command line for unattended installation?

You can use this command to check what languages packs are installed for the server:
Get-childItem -path Registry::"HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Exchangeserver\V14\Language packs\server"

Open in new window


And this one for the client side:
Get-childItem -path Registry::"HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Exchangeserver\V14\Language packs\client"[/

Open in new window


Both Exchange and OS are in the same language?

Keep us posted
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Author Comment

by:Daniel Bertolone
ID: 40356664
Thanks for the reply's,

I downloaded the install via the following link with English as the language

http://www.microsoft.com/en-us/download/details.aspx?id=36768

As for the install i am not using any switch, simply running the .exe.

Here are the screenshots for the two suggested commands

Server CMDClient CMD
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Expert Comment

by:David Paris Vicente
ID: 40356806
Ok, thank you for the feedback.

And if you try to install from an elevated command line with the following command.
Go to the Directory where is the installation media, then;
setup.com /mode:upgrade

Open in new window


And check if the problem is also reported by this method.
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Author Comment

by:Daniel Bertolone
ID: 40357111
Thanks David, i will try what you mentioned this evening and report back
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Accepted Solution

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Daniel Bertolone earned 0 total points
ID: 40358249
HI David, I tried what you suggested however when running the command I got a message stating that setup encountered an error.

I managed to resolve the issue simply by re extracting the original setup file I downloaded from Microsoft but this time to a folder in the root of the c: drive, originally I extracted the contents in the download folder. Not sure why it made a difference.

Any ideas how I should allocate the points?
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Expert Comment

by:David Paris Vicente
ID: 40359490
Nice to ear that you solved the problem.

Regarding your last question, if you state that any of the solutions provided above help you in some way you should divided that poinst by the Experts. If not, you have to closed the question saying the reason why you don´t allocate the points and close the question.

Regards
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by:Seth Simmons
ID: 40359675
my guess is that when doing it in the download folder, the paths are so deep some of the lower-level paths are too long (file system limitation) and the files couldn't be written so it was an incomplete extraction
doing it from the root of c won't cause that issue
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Expert Comment

by:Gareth Gudger
ID: 40360674
Split equally between all experts?
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