Outlook 2013 / Hosted Exchange 2010 emails in sent items, never actually sent
Posted on 2014-10-01
i have a random issue when sending bulk emails are appearing in the 'Sent Items' folder, but never actually getting sent. We're using Outlook 2013, connecting to a Hosted Exchange 2010 server. The Outlook account is cached (6 months), and only happens with 1 or 2 emails when sending approximately 80 emails (invoices) through Reckon Accounts Premier 2014.
When i log onto OWA for the Exchange account, the emails don't appear in the sent items.
Has anybody seen this issue?? It's very frustrating, as we have to check every email and cross reference if it was actually sent. Any assistance would be greatly appreciated.