Chris--W
asked on
Outlook display issues
Hi guys and gals,
Got a user who has some display issues in Outlook 2013. This is a fresh OS install that has been used for around 2 weeks.
Drivers have been reinstalled, and so has Office, but the issue persists.
Attached is an example of what happens. If you look at the folder list, there are odd characters that display randomly. Sometimes on the left of the folder name, sometimes on the right. Here its dollar signs, but it has also been upside down numbers before.
The menu name names have disapeared, and often the folder names disapear. The ribon itmes are shifted out of place and the group names are missing on some. To bring everything back, if the user moves their mouse over the items they come back. This is a quick work around but we would like to fix the actual issue.
Anyone have any idea's or experienced this or something similar.
Thanks
Chris
2014-10-02-12-02-18.png
Got a user who has some display issues in Outlook 2013. This is a fresh OS install that has been used for around 2 weeks.
Drivers have been reinstalled, and so has Office, but the issue persists.
Attached is an example of what happens. If you look at the folder list, there are odd characters that display randomly. Sometimes on the left of the folder name, sometimes on the right. Here its dollar signs, but it has also been upside down numbers before.
The menu name names have disapeared, and often the folder names disapear. The ribon itmes are shifted out of place and the group names are missing on some. To bring everything back, if the user moves their mouse over the items they come back. This is a quick work around but we would like to fix the actual issue.
Anyone have any idea's or experienced this or something similar.
Thanks
Chris
2014-10-02-12-02-18.png
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@Chris--W - Thanks for the update and I was happy to help.
ASKER
New profile
New Graphics Card
New and old drivers for graphics
Windows Updates
Repair Office
Uninstall and Install Office again
Since this was for a director, we couldn't play with it anymore and just rebuilt his PC.