Solved

Forwarding non-delivery reports to external alias in Exchange 2007

Posted on 2014-10-02
3
91 Views
Last Modified: 2014-10-20
We have a problem setting up a email redirect for a mailing list provider.

The mailing list provider is using their server to send out marketing emails, using "newsletter@ourcompany.com" as a sender address. In order to track down non-existent addresses etc, they want us to redirect all messages coming to "newsletter@ourcompany.com" to "tracking-email@maillistprovder.com". I've done it using the "Mail contact" functionality in Exchange 2007, but the problem is that NDRs are not forwarded. Out-of-office notifications, test emails are all forwarded out fine, it's just non-delivery reports that are not. When I check message tracking, it only shows a "RECEIVE" line and nothing else happens, so I suspect that Exchange is processing the message internally instead of forwarding it on. Is there a way to make Exchange forward those reports as well?
0
Comment
Question by:networkn
3 Comments
 
LVL 14

Expert Comment

by:BlueCompute
ID: 40359470
Have you at some point disabled NDRs on your hub transport, most likely to eliminate scatterback spam?
0
 
LVL 16

Accepted Solution

by:
Rajitha Chimmani earned 500 total points
ID: 40359916
You may have to create another transport rule with condition as "Subject contains Undeliverable" or any common word that you find in those NDRs and redirect those messages.
0
 

Author Closing Comment

by:networkn
ID: 40393582
Thanks, transport rule worked.
0

Featured Post

PRTG Network Monitor: Intuitive Network Monitoring

Network Monitoring is essential to ensure that computer systems and network devices are running. Use PRTG to monitor LANs, servers, websites, applications and devices, bandwidth, virtual environments, remote systems, IoT, and many more. PRTG is easy to set up & use.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Marketers need statistics and metrics like everybody else needs oxygen. In this article we explain how to enable marketing campaign statistics for Microsoft Exchange mail.
This article explains in simple steps how to renew expiring Exchange Server Internal Transport Certificate.
In this video we show how to create an Accepted Domain in Exchange 2013. We show this process by using the Exchange Admin Center. Log into Exchange Admin Center.: First we need to log into the Exchange Admin Center. Navigate to the Mail Flow >> Ac…
In this video we show how to create an email address policy in Exchange 2013. We show this process by using the Exchange Admin Center. Log into Exchange Admin Center.:  First we need to log into the Exchange Admin Center. Navigate to the Mail Flow…

828 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question