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RDP doesn't work over sonicwall vpn only when I used fios connection

Posted on 2014-10-03
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Last Modified: 2014-12-23
I have FIOS connection and it connects to Sonic wall NSA2400 firewall at my workplace. I am trying to connect my office private network (192.168.0.0) over VPN (Sonic wall Global Client). It does connect VPN normally. I can ping and browser my private network.  I am having issue only to connect any PC in private network (192.168.0.0) using RDP. Whenever I try to connect,  it times out and doesn't connect at all. Initially I thought may be there is some compatibility issue with RDP clients  so I tried troubleshoot it. But not luck.

Later I figured out, it happens only when my outside network is Verizon FIOS and its trying to connect my workplace(192.168.0.0) over VPN, which i have FIOS connection too. I tried with Verizon 4G Wireless Cards  and Time Warner Cable and it works fine. It does connect PC using RDP.

Any suggestions are welcome.
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Question by:moisesperez
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5 Comments
 
LVL 37

Expert Comment

by:bbao
ID: 40361747
it seems both your local and remote subnets are using the same subnet 192.168.0.0. try chaning your local IP subnet to something different.
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Accepted Solution

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moisesperez earned 0 total points
ID: 40507211
Issue was with newer sonicwall client. we downgraded to previous version and worked
thanks
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Author Comment

by:moisesperez
ID: 40507221
Downgrading Sonicwall global vpn client solved issue
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LVL 37

Expert Comment

by:bbao
ID: 40507967
have you ever checked the release notes of current and the workable versions to find out the technical differences?
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Author Closing Comment

by:moisesperez
ID: 40514587
Downgrading Sonicwall global vpn client solved issue
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