Is Safe Domains working in Mac Outlook?

I use Outlook for Mac. I found some of legit emails are put in Junk folder so I put their domain in Save Domains tab. But it seems to be not working. Do you run into this same issue? or did I miss anything?
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Clark KentConnect With a Mentor Commented:
Hi Castlewood,

Are you connected to an exchange server?

If yes, then there can be an issue with the proper working of junk email protection as Outlook does not apply these filters on emails which comes from an exchange server. Exchange allows own set of rules to protect the delegate’s account from spam emails

Read more about Junk E-Mail Protection in Outlook 2011:

Clark Kent
CastlewoodAuthor Commented:
We use Exchange. That is exactly what happened. We will need to whitelist it on the Exchange server instead of Outlook.
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