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How to save Outlook 2013 names to contacts

Posted on 2014-10-03
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Last Modified: 2014-11-18
I've just migrated to Outlook 2013, and am frustrated by this. In my previous version I was able to right click an email sender's name and "add to contacts". Now, the only choice I have for some, but not all people is to "edit contact" instead of "add to contacts." But these contacts are not in my address book. When I "edit" the contact, it saves it as a "suggested contact" instead of in my address book. How can I save them to my main address book?
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Question by:datastarstar
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Expert Comment

by:Nick Rhode
ID: 40360151
Suggested contacts work just like autocomplete.  When you edit the contact and add the information by default it will apply to the suggested contact.  You should be able to move that contact from the suggested contacts to the contacts folder.
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Author Comment

by:datastarstar
ID: 40360444
That's the question -- how to move the contact from suggested to contacts.
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Expert Comment

by:Merete
ID: 40361766
According to Microsoft Outlook Help
Add a Suggested Contact to your Outlook Contacts
http://office.microsoft.com/en-au/outlook-help/automatically-add-contacts-for-everyone-that-you-send-an-email-message-HA101874367.aspx
In the Navigation Pane, click Contacts.
Under My Contacts, click Suggested Contacts.
Click the contact that you want to move, and then on the Home tab, in the Actions group, click Move, and then click Contacts.
If Contacts doesn’t appear in the list, click Other Folder, select the Contacts folder, and then click OK.
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Author Comment

by:datastarstar
ID: 40362143
Sorry, but this still isn't solving my problem. Under "People" in the Navigation pane, there are two choices:
Contacts
Suggested Contacts

I can manage these lists and move people from one to the other.

But there seems to be a third group stored somewhere (where, I don't know). If I right-click an email recipient, and choose "Open Contact Card," saving the card does not save either to Contacts or Suggested Contacts (but clearly it is saving somewhere). I can workaround this be clicking Open Contact Card, then View Source, deleting the Contact Card, then when I go back to the email, I can choose "Add to Outlook Contacts" and all is well.

This process is a nuisance though. I'd like to be able to find where these contacts are being saved and avoid this third location.
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LVL 70

Expert Comment

by:Merete
ID: 40362796
Yes I understand your frustration, Microsoft developers just don't think like their customers, K.I.S.S Keep It Simple Stupid.
Here's a video. I never upgraded as it gets more and more cloud based. Pay per year licenses.Complicated with the All in One Basket.
Whenever I get stuck I head straight for youtube, sad hey
Outlook 2013 Tutorial Creating Contact Groups Microsoft Training Lesson 2.6
https://www.youtube.com/watch?v=_hiZ_c2iQzs
How to create an outlook contact folder 2010
https://www.youtube.com/watch?v=ttXZOtyZ5Sw
Outlook 2010-2013 - Creating Folders To Organize Email
https://www.youtube.com/watch?v=WEAvqm3Wj6g
Hope it helps
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Accepted Solution

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datastarstar earned 0 total points
ID: 40440520
I managed to manually fix this by deleting the undesired list and re-adding to my main contacts.
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Author Closing Comment

by:datastarstar
ID: 40449370
No other solution
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