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nk2 / suggest names for outlook?

Posted on 2014-10-03
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Last Modified: 2014-10-03
I moved someone from xp / outlook express to win 8.1 / outlook 2010.

I forgot to bring over the nk2 file (weird - they'd use outlook express for mail, but contacts were in a PST, NOT in a WAB file)

I imported that old PST into the new machines' PST and the contacts are all in the new machine.

Anyway, now when they start typing email addresses, it doesn't suggest names in that window that pops up under the to line. (that's the NK2 list, right?)  Even after sending to someone, if I send again to that person, it doesn't suggest that name as I start typing it (just making a new NK2 from scratch?).

I could pull off the old NK2 from the old machine and there's a command to have it suck in the nk2 into the PST?  

Is there a way to just have it use all the contacts as the suggested email addresses right from scratch? so I don't have to fire up the old machine and get the nk2 and don't have to send a test email to all contacts... although that didn't work for that first address anyway.)
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by:
omgang earned 500 total points
ID: 40359886
Outlook 2010 doesn't use an NK2 file.  See this KB article for how to import the users previous NK2 file into Outlook 2010.
http://support2.microsoft.com/kb/980542

See this article for possible explanation as to why Outlook 2010 may not be retaining autocomplete entries.
http://social.technet.microsoft.com/Forums/exchange/en-US/69d72432-4726-4e40-a71b-048033ee33a0/outlook-2010-stopped-retaining-address-autocomplete-data

OM Gang
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by:omgang
ID: 40359891
To answer your last question, No.  Importing the users previous NK2 file would seem to be the best solution.
OM Gang
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Author Comment

by:BeGentleWithMe-INeedHelp
ID: 40359894
Yeah, I might not have said, but realized the nk2 went away for outlook 2010.

I found a page that suggested this which worked:

create new email, set delay so it doesn't go out.  add all the contacts (I did it to the bcc, so they don't all know I am a putz if it actually got sent : )  and send the email, then delete it from the outbox.

all the contacts will now be in the suggested list.

right?
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Author Comment

by:BeGentleWithMe-INeedHelp
ID: 40359898
om - you and me were typing at the same time.  my process seemed to work.  right? Seems viable way to rebuild the list?
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Expert Comment

by:omgang
ID: 40359972
Definitely a viable way if it works.  Not something I'd considered.  If the user has hundreds of contacts it may require multiple messages but still accomplishes the goal.  The benefit of importing the previous NK2 file will be to obtain addresses that are not in the users Contacts folder.

OM Gang
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