Here's the problem or issue I am having with Avaya Merlin Magix:
I have one lucent phone that is not working as the rest of the other phones or lines:
A. I must dial 4 digit extensions instead of 3.
B. I cannot retrieve my voice messages
C. I could make outbound calls instead of the phone calls go to front dest operator.
Please let me know how can I access VM and remove 4 digit extension and return 3digit ext?