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outlook not displaying exchange 2010 inplace archive mails

Posted on 2014-10-04
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Last Modified: 2016-06-14
we have enabled online archival for  exchange 2010 users, the archived database is showing in outlook. and owa. but we are facing an issue when accessing the archived folders from outlook.

the user having more than 25000 items in the archived inbox, when we try to access the items in archived inbox, outlook getting hanged and not showing any item. but in owa, the content it displaying with out any issue ,but other folder are displaying in outlook without any issue.

is there any limitation of  maximum  number of items to display in outlook for archived mailbox

Name                          FolderPath                    FolderSize                                    ItemsInFolder
----                          ----------                    ----------                                    -------------
Inbox                         /Inbox                        3.748 KB (3,838 bytes)                                    1
InboxArchive              /Inbox/InboxArchive           2.954 GB (3,171,441,171 by...                   66790
KPI                           /Inbox/KPI                    17.04 KB (17,444 bytes)                                   6
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Question by:sarma kumar s
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Simon Butler (Sembee) earned 500 total points
ID: 40363300
The problem is Outlook, not the archive mailbox.

Outlook has problems with more than about 7500 to 10000 items in a single folder. The fact that this is an archive mailbox has nothing to do with it. Therefore the number of items in the folder is the problem.
You need to separate them in to sub folders, probably using rules or just through OWA.

Simon.
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