outlook not displaying exchange 2010 inplace archive mails

we have enabled online archival for  exchange 2010 users, the archived database is showing in outlook. and owa. but we are facing an issue when accessing the archived folders from outlook.

the user having more than 25000 items in the archived inbox, when we try to access the items in archived inbox, outlook getting hanged and not showing any item. but in owa, the content it displaying with out any issue ,but other folder are displaying in outlook without any issue.

is there any limitation of  maximum  number of items to display in outlook for archived mailbox

Name                          FolderPath                    FolderSize                                    ItemsInFolder
----                          ----------                    ----------                                    -------------
Inbox                         /Inbox                        3.748 KB (3,838 bytes)                                    1
InboxArchive              /Inbox/InboxArchive           2.954 GB (3,171,441,171 by...                   66790
KPI                           /Inbox/KPI                    17.04 KB (17,444 bytes)                                   6
sarma kumar stechnical consultantAsked:
Who is Participating?

[Product update] Infrastructure Analysis Tool is now available with Business Accounts.Learn More

x
I wear a lot of hats...

"The solutions and answers provided on Experts Exchange have been extremely helpful to me over the last few years. I wear a lot of hats - Developer, Database Administrator, Help Desk, etc., so I know a lot of things but not a lot about one thing. Experts Exchange gives me answers from people who do know a lot about one thing, in a easy to use platform." -Todd S.

Simon Butler (Sembee)ConsultantCommented:
The problem is Outlook, not the archive mailbox.

Outlook has problems with more than about 7500 to 10000 items in a single folder. The fact that this is an archive mailbox has nothing to do with it. Therefore the number of items in the folder is the problem.
You need to separate them in to sub folders, probably using rules or just through OWA.

Simon.
0

Experts Exchange Solution brought to you by

Your issues matter to us.

Facing a tech roadblock? Get the help and guidance you need from experienced professionals who care. Ask your question anytime, anywhere, with no hassle.

Start your 7-day free trial
It's more than this solution.Get answers and train to solve all your tech problems - anytime, anywhere.Try it for free Edge Out The Competitionfor your dream job with proven skills and certifications.Get started today Stand Outas the employee with proven skills.Start learning today for free Move Your Career Forwardwith certification training in the latest technologies.Start your trial today
Exchange

From novice to tech pro — start learning today.