Solved

Outlook 2013 and HTML e-mail displaying

Posted on 2014-10-05
5
205 Views
Last Modified: 2014-10-12
Hi,

My Outlook client has suddenly started downloading all e-mails as Plain Text. I've tried looking in the settings (both in the Trust Center (E-mail Security/Automatic Download)) and there are no settings selected that force this option.

Any ideas?
0
Comment
Question by:just4kix
[X]
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
  • 3
5 Comments
 
LVL 10

Expert Comment

by:Clark Kent
ID: 40362997
Hi Just4kix,

Follow the given below path and un-check the “Read all standard mail in plain text” option.

File >> Option >> Trust Center >> Trust Center Setting (button) >> Email Security

Hope, it would help you!!

Thanks & Regards
Clark Kent
0
 

Author Comment

by:just4kix
ID: 40363213
Hi,

Thanks for your comment but I did state that no settings are selected :)
0
 
LVL 76

Expert Comment

by:David Lee
ID: 40365891
Hi, just4kix.

Since this just started, what has changed recently on your computer?  Also, what type of email server are you connecting to?  If it's an Exchange server, then you might want to check with your email administrator to see if s/he has implemented a group policy that's forcing all email into plain-text.
0
 

Accepted Solution

by:
just4kix earned 0 total points
ID: 40365962
It appears that creating a new profile and a repair of Outlook has corrected the problem. Perhaps a corrupted registry value somewhere. Nonetheless, all now operational.
0
 

Author Closing Comment

by:just4kix
ID: 40375442
Solution discovered corrected the problem
0

Featured Post

Free Tool: Site Down Detector

Helpful to verify reports of your own downtime, or to double check a downed website you are trying to access.

One of a set of tools we are providing to everyone as a way of saying thank you for being a part of the community.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

This article lists the top 5 free OST to PST Converter Tools. These tools save a lot of time for users when they want to convert OST to PST after their exchange server is no longer available or some other critical issue with exchange server or impor…
Many people use more than one email account and so it becomes difficult for them to manage them when they use separate accounts,  so, in this article, I have shared an easy way to add Other Mail Accounts in your Google Inbox. It helps to combine all…
This video shows how to remove a single email address from the Outlook 2010 Auto Suggestion memory. NOTE: For Outlook 2016 and 2013 perform the exact same steps. Open a new email: Click the New email button in Outlook. Start typing the address: …
A short tutorial showing how to set up an email signature in Outlook on the Web (previously known as OWA). For free email signatures designs, visit https://www.mail-signatures.com/articles/signature-templates/?sts=6651 If you want to manage em…

726 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question