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Outlook 2013 and HTML e-mail displaying

Posted on 2014-10-05
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Last Modified: 2014-10-12
Hi,

My Outlook client has suddenly started downloading all e-mails as Plain Text. I've tried looking in the settings (both in the Trust Center (E-mail Security/Automatic Download)) and there are no settings selected that force this option.

Any ideas?
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Question by:just4kix
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Expert Comment

by:Clark Kent
ID: 40362997
Hi Just4kix,

Follow the given below path and un-check the “Read all standard mail in plain text” option.

File >> Option >> Trust Center >> Trust Center Setting (button) >> Email Security

Hope, it would help you!!

Thanks & Regards
Clark Kent
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Author Comment

by:just4kix
ID: 40363213
Hi,

Thanks for your comment but I did state that no settings are selected :)
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LVL 76

Expert Comment

by:David Lee
ID: 40365891
Hi, just4kix.

Since this just started, what has changed recently on your computer?  Also, what type of email server are you connecting to?  If it's an Exchange server, then you might want to check with your email administrator to see if s/he has implemented a group policy that's forcing all email into plain-text.
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Accepted Solution

by:
just4kix earned 0 total points
ID: 40365962
It appears that creating a new profile and a repair of Outlook has corrected the problem. Perhaps a corrupted registry value somewhere. Nonetheless, all now operational.
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Author Closing Comment

by:just4kix
ID: 40375442
Solution discovered corrected the problem
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