Do you need O365 licenses if forwarding email to new domain on O365, ie will it be double?

Posted on 2014-10-05
Medium Priority
Last Modified: 2014-10-12
Thanks for reading,

The client wants to add another domain to his O365 subscription and make that the new primary domain (same users). Emails mailed to the old domain must be forwarded to the new domain.

It is possible to do this without having to buy more licenses? Can the emails be migrated from old to new  domain easily?

Question by:GeorgeFurnell
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LVL 31

Accepted Solution

Gareth Gudger earned 999 total points
ID: 40362410
So you want to keep everything up at Office 365?

If so, you don't need a new plan/subscription. Just add the second domain to the existing account. And make it the primary domain.
LVL 19

Assisted Solution

R--R earned 501 total points
ID: 40362411
Why are you going for a new subscription. You can add additional domain in the same old subscription. Doing this way you don't have to buy licenses and also don't have to forward emails.

Is there a specific reason for new subscription?
LVL 31

Assisted Solution

by:Gareth Gudger
Gareth Gudger earned 999 total points
ID: 40362412
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Author Comment

ID: 40363211
Thanks Gareth & R-R,

Your feedback has helped, but show me that my understanding is incorrect.

We want to keep both domains on O365 - yes
I know that I can add the domain to the existing account - thanks

How will I get the email that's still sent to the old domain to be delivered in the mailboxes for the new domain?

LVL 31

Expert Comment

by:Gareth Gudger
ID: 40367558
Those two links should get you to where you need to be to receive email for both domains in your one account.

Author Closing Comment

ID: 40376306
Thanks everyone, for the advice.

In the end the missing part for me was not knowing that one could create a new email address for an existing user, and this address can be for the new domain just added.


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