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OS X Debugging Help - MacBook Pro keeps crashing and rebooting

Posted on 2014-10-06
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Last Modified: 2014-10-10
My MacBook Pro keeps restarting itself and throwing errors.  I ran the hardware diagnostics and it comes back clean; also ran disk utility to check for hardware errors on the disk; that came back clean as well.  Attached is the debug report generated following one of the restarts.  Any help on debugging the file would be appreciated.
Debug.rtf
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Question by:e90mdrei
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8 Comments
 
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Expert Comment

by:strung
ID: 40363848
The last loaded Kext is com.rim.driver.BlackBerryUSBDriverInt. Have you recently updated your Blackberry software? That might be your problem. You could try temporarily disabling it to see if that solves your problem.
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by:e90mdrei
ID: 40366329
I disabled and even removed this driver since it's not relevant anymore, but still getting the crashes.  Attached is the latest kernel dump log.
Debug.rtf
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LVL 53

Expert Comment

by:strung
ID: 40366449
It sounds like a graphic card problem. Is the MBP still under warranty? If so, I would suggest you take it into a genius bar.
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Author Comment

by:e90mdrei
ID: 40366478
Nope, it's out of warranty, unfortunately....any other options other than replacing the whole board?
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strung earned 500 total points
ID: 40366498
Well, I suppose you could back it up and do a clean install of the system software on the off chance it is a corrupted kext.

There has been a secret Apple extended warranty on the video cards of some MBP's because they were failing prematurely. Don't know if that is still in effect or whether it applies to your model, but if re-installing the system software doesn't work, it might be worth finding out. Print out and take a copy of the panic log with you.
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Expert Comment

by:strung
ID: 40373683
Were you able to fix the problem, and if so how?
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Author Comment

by:e90mdrei
ID: 40373687
I took the laptop in to have the logic board replaced by Apple.
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by:strung
ID: 40373690
Too bad.
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