Messages dissapearing from outlook sent items
Posted on 2014-10-06
Have a Director on a Windows 8 laptop running office 2013.
She has a PA with delegate rights, PA is on Windows 7 laptop running office 2010
Problem we have is emails go missing from Directors sent items after 6-7 days.
We have no idea where they go, there are no archives set on either Directors or PA's laptops. The exchange server is in Spain but they say there are no archives set on server profile either.
Have tried recreating profiles on laptops from registry up
Has been happening for over 8 month and we are no nearer to solving it. Have just run troubleshooting logging for about 9 days to try and catch something but haven't got a clue what to search for in logs.