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Diagnostics for Dell PowerEdge 720

Posted on 2014-10-06
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Last Modified: 2016-11-23
I have a Dell PowerEdge 720 Windows 2008 R2 64 bit Standard server running 64GB memory
Tag # CjCLCY1
I've been getting memory error:
Event ID: 47 Source WHEA-Logger
A corrected hardware error has occurred.
Component: Memory
Error Source: Corrected Machine Check
The details view of this entry contains further information.

this morning it crashed, rebooted
it stopped at an F1 or F2 to continue
can someone tell me what I can install from Dell to diagnose which memory stick/bank it maybe?
I'll simply just remove the bad memory for now.
Thanks
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Question by:jsarinana
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Seth Simmons earned 500 total points
ID: 40364203
Install OpenManage Server Administrator
it will allow you to view the memory modules and see which one is causing the issue; would also appear in the hardware logs
i will tell you from experience, they will ask you to swap memory modules and see if the problem follows the module
if it does, then it's definitely the module (as opposed to the slot on the system board)

Dell OpenManage Server Administrator Managed Node(windows - 64 bit) v.7.4
http://www.dell.com/support/home/us/en/19/Drivers/DriversDetails?driverId=28KFC

also, pressing F10 during POST will go to the life cycle controller; you will find diagnostics there to run
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Author Closing Comment

by:jsarinana
ID: 40365222
worked out great
thanks
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