[Webinar] Streamline your web hosting managementRegister Today

x
?
Solved

Windows 2008 Faxing

Posted on 2014-10-06
10
Medium Priority
?
120 Views
Last Modified: 2014-10-09
I'm running into an issue with multiple windows 2008 servers and faxing. Each server is using a new zoom usb modem. It works fine for a while then one of 2 things happen. The modem disappears and needs to be removed and re-seated or the fax line becomes unavailable and basically the same thing needs to happen again to fix it. We have tried replacing modems, turning off all power saving on the USB ports. The faxes are set to retry 5 times. Any thoughts, insight, recommendations would be great because at this point not sure what else can be done. Thank you.
0
Comment
Question by:jsgould
  • 5
  • 3
  • 2
10 Comments
 
LVL 16

Accepted Solution

by:
Joshua Grantom earned 2000 total points
ID: 40364242
I would get away from USB modems. Ive never seen one that's reliable. Do you not have the ability to install a PCI modem?
0
 
LVL 9

Expert Comment

by:RantCan
ID: 40364267
How about checking power management for the usb host? Specifically "allow Windows to turn off the device to save power."
0
 
LVL 16

Expert Comment

by:Joshua Grantom
ID: 40364269
turning off all power saving on the USB ports.

Hes already turned it off.
0
Learn to develop an Android App

Want to increase your earning potential in 2018? Pad your resume with app building experience. Learn how with this hands-on course.

 
LVL 9

Expert Comment

by:RantCan
ID: 40364274
My bad. Reading in a moving car...
0
 
LVL 16

Expert Comment

by:Joshua Grantom
ID: 40364277
I completely understand, been there. lol
0
 

Author Comment

by:jsgould
ID: 40364455
We had serial and we had pci in one of the systems. Same results always. I was wondering if it's  possible for the retries to screw it up? Not sure why. Seems like the line get's frozen itself and that disconnect frees everything up. I guess PCI is the next move.
0
 
LVL 16

Expert Comment

by:Joshua Grantom
ID: 40364466
Are you using true analog phone lines or are you trying to send faxes on a digital line?
0
 

Author Comment

by:jsgould
ID: 40364480
That's a good question that I am unsure of . Verizon install and I believe they are analog. It's not a cable service or anything like that.
0
 
LVL 16

Expert Comment

by:Joshua Grantom
ID: 40364490
ok, I wasnt sure if your lines were digital from a VoiP phone system. I would definitely ask about them.

Have you looked for any updated drivers? or possibly rolling back drivers?
0
 

Author Comment

by:jsgould
ID: 40364680
Not VOIP. Just found that out. Have tried all things to do with drivers.  Power management and anything else I could think of sans the pci card. That'll be next.
0

Featured Post

The 14th Annual Expert Award Winners

The results are in! Meet the top members of our 2017 Expert Awards. Congratulations to all who qualified!

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

More or less everybody in the IT market understands the basics of Networking, however when we start talking about Storage Networks, things get a bit dizzier, and this is where I would like to help.
It’s been over a month into 2017, and there is already a sophisticated Gmail phishing email making it rounds. New techniques and tactics, have given hackers a way to authentically impersonate your contacts.How it Works The attack works by targeti…
This video Micro Tutorial explains how to clone a hard drive using a commercial software product for Windows systems called Casper from Future Systems Solutions (FSS). Cloning makes an exact, complete copy of one hard disk drive (HDD) onto another d…
In this video, we discuss why the need for additional vertical screen space has become more important in recent years, namely, due to the transition in the marketplace of 4x3 computer screens to 16x9 and 16x10 screens (so-called widescreen format). …

612 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question