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RPC Server unavailable error printing from Server 2008 Terminal Services

Posted on 2014-10-06
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Last Modified: 2015-05-14
One of our users has an error printing from Terminal Services to his local printer.
The set up is as follows:
-Server 2008 virtual server hosted on Server 2012 Hyper-V (was a physical machine before it was virtualized)
-User connects to Terminal Server across a gateway to gateway VPN with Sonicwall firewalls
-User's computer is running Windows 7 Professional
-Printer is an HP OfficeJet Pro 8600 that never has any other problems
--Printer is shared from user's machine and is set up as a local printer on the Terminal Server
--Printer does not have issues any other time

occasionally, the user will try to print and get the error "The RPC server is unavailable." This error goes away when I restart the print spooler serivce. I have to do this a couple times a week and he is stuck while he waits for me to fix the issue.
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Question by:Robert Gilliatt
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Uptime Legal Systems earned 500 total points
ID: 40579995
Is this using the Easy Print driver or the official HP driver?

HP Printers are generally less functional over terminal services from my experience- have you considered a third party application such as TSPrint?
http://www.terminalworks.com/remote-desktop-printing
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