RPC Server unavailable error printing from Server 2008 Terminal Services
Posted on 2014-10-06
One of our users has an error printing from Terminal Services to his local printer.
The set up is as follows:
-Server 2008 virtual server hosted on Server 2012 Hyper-V (was a physical machine before it was virtualized)
-User connects to Terminal Server across a gateway to gateway VPN with Sonicwall firewalls
-User's computer is running Windows 7 Professional
-Printer is an HP OfficeJet Pro 8600 that never has any other problems
--Printer is shared from user's machine and is set up as a local printer on the Terminal Server
--Printer does not have issues any other time
occasionally, the user will try to print and get the error "The RPC server is unavailable." This error goes away when I restart the print spooler serivce. I have to do this a couple times a week and he is stuck while he waits for me to fix the issue.