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Outlook 2013 Selecting Text while typing?

Posted on 2014-10-06
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Last Modified: 2014-10-13
This just started happening out of nowhere today...  

I am using Office 2013 Home & Business and when i'm in Outlook composing a email or replying to an email at any random point in the message i will hit a key and the next 20-40 characters will be selected, as if i highlighted them, no matter where i click when this happens it wont fix this issue.  The only way i can seem to fix the issue is to start typing in notepad then cut and paste the rest of my sentence.  Its really strange and  i'm very computer savy.  I opened up Word and just started typing in it and it also acted strange.  Rewind just a bit though... i had Office 365 Home installed when this first started happening.  I uninstalled and purchased Office Home and Business to see if that would fix it.  I've rebooted numerous times, created a new profile in Outlook and still the same issue.  It only does this in Outlook and Word so far... Anyone have any ideas here?  Im also using Windows 7 Ultimate with the latest service packs and updates.
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Question by:orlandotommy
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10 Comments
 
LVL 23

Expert Comment

by:tailoreddigital
ID: 40365246
My initial thought was that you have a dirty keyboard/stuck or sticky key.     It doesn't completely seem so but it couldn't hurt to take a can of air to it.

Other thoughts are maybe run some virus/malware scans and hard drive error checking.
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Author Comment

by:orlandotommy
ID: 40365250
Its not a dirty keyboard or stuck key, if i open notepad it types perfect, if i open a browser, again, types perfect, but when i click in the email it looks like all the text has been selected or at least a portion of it, its almost like a key mapping issue but this is only showing its face in Outlook when composing or replying to emails...very weird... brand new system, no virus's or malware...
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Expert Comment

by:tailoreddigital
ID: 40365253
i wonder if there are any updates available for it?
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Author Comment

by:orlandotommy
ID: 40365257
Nope, all office products are up to date.
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LVL 23

Expert Comment

by:tailoreddigital
ID: 40365266
Could you be using some sort of clipboard utility like PhraseExpress or Ditto?    I've seen these get in the way with other software (i don't have Outlook 2013).
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Author Comment

by:orlandotommy
ID: 40365268
Nopers, no clipboard utility... :/
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LVL 23

Expert Comment

by:tailoreddigital
ID: 40365276
I apologize for throwing ideas at you, i'm just trying to figure this.

Another idea i just ran across,

Apparently Microsoft added animations to the cursor movement in Office.    i wonder if you're having some sort of hardware issue with it?

Have a look here,
http://blog.jussipalo.com/2012/08/office-2013-disable-cursor-animation.html

Read through some of the comments and you'll see alternative ways to disable these animations (if you should be interested in trying).


A bit more info,
http://support.microsoft.com/kb/2768648
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LVL 33

Expert Comment

by:Rob Henson
ID: 40365746
I occasionally get similar when using my laptop. The laptop has a trackpad by the space bar and all I can put it down to is catching the trackpad on occasion and highlighting some text in the process.

I suspect it doesn't happen in Notepad because notepad may not be setup to recognise the smart gestures on the trackpad. Likewise, IE input is probably just a one line input field so no recognition of multiple line selection gestures.

Thanks
Rob H
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Accepted Solution

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orlandotommy earned 0 total points
ID: 40369811
Well, i just bought a new Microsoft Keyboard, a ergo one but not the Sculpt model and its working fine, so that makes the 3rd sculpt keyboard i have had problems with!

Thanks everyone!
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Author Closing Comment

by:orlandotommy
ID: 40376614
Answer that worked.
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