Solved

BSOD Windows Server 2008 R2 0x0000007a

Posted on 2014-10-06
4
1,297 Views
Last Modified: 2014-11-10
Hi,

We have one backup server which has been rebooted due to BSOD a few times since last year.

D= 1001; Src= BugCheck; User= ; Catg= ; D/T= 10/06/2014 11:56:12; EventDesc= The computer has rebooted from a bugcheck. The bugcheck was: 0x0000007a (0xfffff6fc4002a838, 0xffffffffc0000185, 0x000000005f471be0

Open in new window


This is output of mini dump file:

MODULE_NAME: nt

FAULTING_MODULE: fffff80001649000 nt

DEBUG_FLR_IMAGE_TIMESTAMP:  531590fb

ERROR_CODE: (NTSTATUS) 0xc0000185 - The I/O device reported an I/O error.

DISK_HARDWARE_ERROR: There was error with disk hardware

BUGCHECK_STR:  0x7a_c0000185

CUSTOMER_CRASH_COUNT:  1

DEFAULT_BUCKET_ID:  DRIVER_FAULT_SERVER_MINIDUMP

CURRENT_IRQL:  0

LAST_CONTROL_TRANSFER:  from fffff80001731752 to fffff800016bebc0

Open in new window



Is this something to do with cabling?

0xC0000185 	SCSI devices with improper termination, bad cabling, or devices are not configured properly causing two devices to use the same IRQ (Interrupt Request).

Open in new window


How can I resolve this issue? I am not sure what exact causes of the error.
0
Comment
Question by:Educad
  • 2
4 Comments
 
LVL 19

Assisted Solution

by:Miguel Angel Perez Muñoz
Miguel Angel Perez Muñoz earned 250 total points
ID: 40365329
Since bugcheck sais "There was error with disk hardware", I suggest you start with disks. It is possible some disk are aleatory failure, causing disconnection of drive and getting SCSI error related.
This server has any kind of RAID?
0
 
LVL 92

Accepted Solution

by:
nobus earned 250 total points
ID: 40365336
as you can see on this site, it can be anything - but it also suggests some methods for fixing, and a hotfix :
http://answers.microsoft.com/en-us/windows/forum/windows_7-system/kerneldatainpageerror-0x0000007a/f79f0046-4c83-44f7-b98d-9598e7442009

you can also post your minidump - it may have more info
0
 

Author Comment

by:Educad
ID: 40398165
How could I post minidump file? I have provided them in my first question .
0
 
LVL 92

Expert Comment

by:nobus
ID: 40398612
you find it in windoows \minidumps
and no you did NOT post it, only a short txt file, which maybe -or not- correct
0

Featured Post

Free Tool: IP Lookup

Get more info about an IP address or domain name, such as organization, abuse contacts and geolocation.

One of a set of tools we are providing to everyone as a way of saying thank you for being a part of the community.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Background Information Recently I have fixed file server permission issues for one of my client. The client has 1800 users and one Windows Server 2008 R2 domain joined file server with 12 TB of data, 250+ shared folders and the folder structure i…
Possible fixes for Windows 7 and Windows Server 2008 updating problem. Solutions mentioned are from Microsoft themselves. I started a case with them from our Microsoft Silver Partner option to open a case and get direct support from Microsoft. If s…
This tutorial will walk an individual through the steps necessary to join and promote the first Windows Server 2012 domain controller into an Active Directory environment running on Windows Server 2008. Determine the location of the FSMO roles by lo…
This Micro Tutorial will teach you how to reformat your flash drive. Sometimes your flash drive may have issues carrying files so this will completely restore it to manufacturing settings. Make sure to backup all files before reformatting. This w…

685 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question