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BSOD Windows Server 2008 R2 0x0000007a

Posted on 2014-10-06
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Last Modified: 2014-11-10
Hi,

We have one backup server which has been rebooted due to BSOD a few times since last year.

D= 1001; Src= BugCheck; User= ; Catg= ; D/T= 10/06/2014 11:56:12; EventDesc= The computer has rebooted from a bugcheck. The bugcheck was: 0x0000007a (0xfffff6fc4002a838, 0xffffffffc0000185, 0x000000005f471be0

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This is output of mini dump file:

MODULE_NAME: nt

FAULTING_MODULE: fffff80001649000 nt

DEBUG_FLR_IMAGE_TIMESTAMP:  531590fb

ERROR_CODE: (NTSTATUS) 0xc0000185 - The I/O device reported an I/O error.

DISK_HARDWARE_ERROR: There was error with disk hardware

BUGCHECK_STR:  0x7a_c0000185

CUSTOMER_CRASH_COUNT:  1

DEFAULT_BUCKET_ID:  DRIVER_FAULT_SERVER_MINIDUMP

CURRENT_IRQL:  0

LAST_CONTROL_TRANSFER:  from fffff80001731752 to fffff800016bebc0

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Is this something to do with cabling?

0xC0000185 	SCSI devices with improper termination, bad cabling, or devices are not configured properly causing two devices to use the same IRQ (Interrupt Request).

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How can I resolve this issue? I am not sure what exact causes of the error.
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Question by:Educad
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4 Comments
 
LVL 19

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by:Miguel Angel Perez Muñoz
Miguel Angel Perez Muñoz earned 250 total points
ID: 40365329
Since bugcheck sais "There was error with disk hardware", I suggest you start with disks. It is possible some disk are aleatory failure, causing disconnection of drive and getting SCSI error related.
This server has any kind of RAID?
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LVL 92

Accepted Solution

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nobus earned 250 total points
ID: 40365336
as you can see on this site, it can be anything - but it also suggests some methods for fixing, and a hotfix :
http://answers.microsoft.com/en-us/windows/forum/windows_7-system/kerneldatainpageerror-0x0000007a/f79f0046-4c83-44f7-b98d-9598e7442009

you can also post your minidump - it may have more info
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Author Comment

by:Educad
ID: 40398165
How could I post minidump file? I have provided them in my first question .
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LVL 92

Expert Comment

by:nobus
ID: 40398612
you find it in windoows \minidumps
and no you did NOT post it, only a short txt file, which maybe -or not- correct
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