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How could I make "File History Windows 8.1" work?

Posted on 2014-10-07
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Last Modified: 2014-10-12
After I installed FH on an external drive it backed up over 860 GB.
From FH Settings one can see that files are backed up daily.
However one of the folders in Documents which has on c:\ 19 files, has on FH only 11.
How could I fix this problem?
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Question by:DinuA
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5 Comments
 
LVL 95

Expert Comment

by:John Hurst
ID: 40367085
So you set up File History on your Windows 8.1 machine and pointed it to an external drive, correct? Nothing is installed on the external drive.

What is in the folder with 19Gb?  It could have read only files, temporary files, or database files that do not back up through file history?  Applications could be open, thus preventing files from being copied.
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Author Comment

by:DinuA
ID: 40367856
Many thanks for your reply.
The external drive also contains other folders.  In Setting up a drive for File History it doesn't say that no other data should be on the drive.
What kind of  files are in the folder on c:\ but not in FH:  docx, gif, png, pdf.  None of them is read only or temporary.  None of them is in use.
I have the following questions:
How could I change the initial settings of FH
How could I cancel the existing FH in order to install FH on another drive
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LVL 95

Accepted Solution

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John Hurst earned 500 total points
ID: 40368052
I would turn File History OFF on the Windows 8.1 machine and then restart it. Then delete the folders on the external drive (format it if you can). Then turn File History back on again (Action Center)
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LVL 95

Expert Comment

by:John Hurst
ID: 40375649
Thank you, but if I answered your question, why only grade C?
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Author Comment

by:DinuA
ID: 40375655
Sorry I thought C is the highest grade.
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