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Excel 2010 entries missing every month

Posted on 2014-10-07
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Last Modified: 2015-03-16
hello,

Just started a few months back. User has 2010 excel spread sheet that gets new entries every month. Next month when other entries need to be made, previous month entries are gone. To be more precise, everything retained from 2 months only. I tried to use different Previous version; however, information was not there. Files are located on server 2003 server.

any ideas?

thanks

Andrei
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Question by:Andrei9
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Expert Comment

by:Phillip Burton
ID: 40366064
First step, I would suggest a detailed catalog - it may be that they have been hidden or system or something - or it may be in the recycle bin.

Given that this is Microsoft Excel, I would go to filecats.co.uk and download Filecats Professional; it will allow you to track individual user's workbooks in its metadata. See the page and video "Using Filecats as a diagnostic tool" as an example of when a virus hid several thousand files.

I would also have a look at the server - see if there are any Archiving settings going on there. If you have Outlook and Journal switched on, have a look at those entries as well (which can also be inventoried using Filecats Professional).

Also, check to see if there is adequate virus protection.
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Author Comment

by:Andrei9
ID: 40366090
thanks for your input Philip.

Files are always there, they are not disappearing but entries in to these files are
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Expert Comment

by:Phillip Burton
ID: 40366094
Do you mean a later month overwrites a previous report?
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Author Comment

by:Andrei9
ID: 40368631
it is more like previous report overwrites the latest report
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Accepted Solution

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Andrei9 earned 0 total points
ID: 40640205
Please close this ticket as user does not have this issue anymore
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Author Closing Comment

by:Andrei9
ID: 40667493
No solution was provided
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