Dear Experts - My question is one of convenience for my user community. . .
Our environment uses a Citrix 6.5 Farm using WI 5.4. The user launches (say) Microsoft Outlook and our ERP application - each runs as expected.
Our "problem" arises after 20 minutes - if the end-user returns to the WI page to open another application (s)he must log back into the web interface. Their active applications continue to function.
Our session timeout and idle timer configuration works as expected for the established sessions.
What I would like to do is extend the WI timeout past 20 minutes.
1. In the Web Interface Management console - the Web Session - Session timeout is set to 1 hour
2. the webinterface.cfg timeout is also 60 minutes.
Any suggestions on how to adjust the Interface timeout so it coincides with the session timeout would be very much appreciated.
Thank you in advance - Su