Solved

hard drive error

Posted on 2014-10-07
5
235 Views
Last Modified: 2014-10-09
I have a tech who saw this error ( Windows detected and hard drive error) this after installing another drive and still gets the same error (hard drive error) why would you get the same error on a newer known working drive? We do use pointsec.
0
Comment
Question by:millerdog
[X]
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
5 Comments
 
LVL 9

Assisted Solution

by:bas2754
bas2754 earned 100 total points
ID: 40366669
It is quite possible that it is another device in the system.  I once saw this due to a USB Thumbdrive.  Could also be the hard drive controller failing or something as silly as requiring a driver / chipset update.

I would advise downloading the drive manufacturer's or system manufacturer's diagnostic tool and running a disk test on the system.
0
 
LVL 47

Expert Comment

by:noxcho
ID: 40366774
Do I understand it correct - no difference what HDD you connect it show always the same error?
0
 
LVL 92

Accepted Solution

by:
nobus earned 400 total points
ID: 40367752
it is quite possible you did not replace the drive in error, but another one.
best run a diag on the drive (you can run it on all if you wish - it does not hurt)  long diag !!
i use ubcd for this a lot :
Hardware diagnostic CD    UBCD

go to the download page, scroll down to the mirror section, and  click on a mirror to start the download
Download the UBCD and make the cd   <<==on a WORKING PC, and boot the problem PC from it
Here 2 links, one to the general site, and a direct link to the download

since the downloaded file is an ISO file, eg ubcd527.iso - so you need to use an ISO burning tool
if you don't have that software, install cdburnerXP : http://cdburnerxp.se/

If you want also the Ram tested - run memtest86+ at least 1 full pass,  - you should have NO errors!
 
For disk Diagnostics run the disk diag for your disk brand (eg seagate diag for seagate drive)  from the HDD section -  long or advanced diag !  (runs at least for30 minutes)

http://www.ultimatebootcd.com/                        ultimate boot cd
http://www.ultimatebootcd.com/download.html             download page
0
 

Author Closing Comment

by:millerdog
ID: 40370355
Thanks guys or gals and the link made it work.
0
 
LVL 92

Expert Comment

by:nobus
ID: 40370361
what link are you talking about??
anyhow - glad to assist
0

Featured Post

Free Tool: ZipGrep

ZipGrep is a utility that can list and search zip (.war, .ear, .jar, etc) archives for text patterns, without the need to extract the archive's contents.

One of a set of tools we're offering as a way to say thank you for being a part of the community.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Two to three times a week, some version of the question below is posted: "I have a laptop that (was given to me / I bought on ebay / I forgot the password for).  I can't (start it / upgrade the BIOS / change BIOS settings) because it's asking for…
I recently purchased an HP EliteBook 2540p notebook/laptop. It has two video ports on it – VGA and DisplayPort. HP offers an optional docking station for the 2540p that also has both a VGA port and a DisplayPort. There are numerous online reports do…
How to Install VMware Tools in Red Hat Enterprise Linux 6.4 (RHEL 6.4) Step-by-Step Tutorial
Finding and deleting duplicate (picture) files can be a time consuming task. My wife and I, our three kids and their families all share one dilemma: Managing our pictures. Between desktops, laptops, phones, tablets, and cameras; over the last decade…

732 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question