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donohoe1

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Internet connection monitoring service

We use PRTG to monitor our networking, servers, and internet connection. If something goes down then PRTG sends me an email and a text. However, that's dependent upon our internet connection being up.

I want to know if our connection ever drops, so is there a connection monitoring service which would check our connection (or that one of our servers could regularly ping) and if the connection drops it would alert me?
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pergr

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pergr

Perhaps the free service is enough...   https://www.pingdom.com/free/
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I do not see that is alert per se if the internet gateway is not part of the snmp trap collection. Nonetheless, there should always be redundancy for such alerting (likewise to have clustering for PRTG esp for critical HA req).

Notification - http://www.paessler.com/manuals/prtg/notifications_settings.htm

Below may be of interest - For cases in which the Internet is not reachable any more, you can configure notifications using third party software which in turn uses a connected cell phone to send out SMS messages.

http://kb.paessler.com/en/topic/14013-how-to-send-out-of-band-notifications-e-g-sms-when-internet-connections-fails

Option 1: Using a Mobile Phone as SMS Gateway (or a Modem)
Option 2: Using Multiple Data Lines
Option 3: Monitoring "From the Outside to the Inside"

Clustering - http://kb.paessler.com/en/topic/6403-what-s-the-clustering-feature-in-prtg

Other candidate to complement PRTG such as OpsGenie - http://www.opsgenie.com/docs/integrations/prtg-integration
For PRTG users, OpsGenie integration provides full alert life cycle management capabilities. Using OpsGenie, users can not only receive notifications for critical problems detected by PRTG, but also acknowledge alerts, take or assign ownership of the alerts, comment on them, etc. rapidly no matter when and where they may receive the alerts. OpsGenie keeps track of all alert activity seamlessly: when the alert was created, who was notified when and how, whether and when recipients have seen the alert, acknowledged it, who executed which action, etc. OpsGenie can also automatically close alerts when host/service comes back up.
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for PRTG, in addition to monitor internet connectivity, you probably have to monitor a couple of points such as shared in their link  http://www.paessler.com/support/kb/questions/19

Note: If you have several switches/routers you may not see all traffic if you only monitor one device

Total Leased Line Traffic - Monitoring total Network traffic of a shared Internet connection or leased line using a switch/router with SNMP support

Monitoring network traffic by IP address or protocol of a shared Internet connection or leased line Monitoring with Netflow e.g. Monitoring network traffic by IP address or protocol with Netflow -  select filtering to exclude the LAN IPs

Monitoring network traffic by IP address or protocol of a shared Internet connection or leased line Monitoring with Packet Sniffing e.g. Monitoring network traffic by IP address or protocol using a switch with monitoring port -  select filtering to exclude the LAN IPs