Go Premium for a chance to win a PS4. Enter to Win

x
  • Status: Solved
  • Priority: Medium
  • Security: Public
  • Views: 451
  • Last Modified:

How to empty a print queue

Deskjet 1050 J410 series. Printer connected to laptop running Win8.

How do I empty the print queue?

Status report seems to be stuck on "Emptying Queue", and one document remains in the queue. Rebooting changes nothing.
0
NormaPosy
Asked:
NormaPosy
2 Solutions
 
it_saigeDeveloperCommented:
Open the Services Control Panel Applet:

Start -> type in services.msc and press enterCapture.JPGLocate and stop the 'Print Spooler' Service.Capture.JPGOnce that is stopped, Start -> type in '%systemroot%\System32\spool\PRINTERS' and press enterCapture.JPG
(Note: You may receive a message about elevated privileges.)
Once there, you can remove all the files from this folder.  These are your spooled print jobs.

Once that is completed, you can restart your print spooler from the Services Control Panel Applet.

http://www.thewindowsclub.com/cancel-stuck-print-job-queue-windows

-saige-
0
 
Ross AbedrabboField Tech EngineerCommented:
Here's another method:

1. Right-click the Start button () in the lower left corner of the screen, click Search, and then type Devices and Printers.

2. Click Devices and Printers.

3. Right-click the name of the printer, and then click See what's printing.


3. Click or tap Printer, and then click or tap Cancel All Documents.


4. Click or tap Yes to confirm the action.


5. If documents remain in the print queue, restart the computer.


6. Try printing the document again.
0
 
NormaPosyAuthor Commented:
Thank you.
0

Featured Post

Ask an Anonymous Question!

Don't feel intimidated by what you don't know. Ask your question anonymously. It's easy! Learn more and upgrade.

Tackle projects and never again get stuck behind a technical roadblock.
Join Now