How to empty a print queue

Deskjet 1050 J410 series. Printer connected to laptop running Win8.

How do I empty the print queue?

Status report seems to be stuck on "Emptying Queue", and one document remains in the queue. Rebooting changes nothing.
NormaPosyPhysicistAsked:
Who is Participating?
I wear a lot of hats...

"The solutions and answers provided on Experts Exchange have been extremely helpful to me over the last few years. I wear a lot of hats - Developer, Database Administrator, Help Desk, etc., so I know a lot of things but not a lot about one thing. Experts Exchange gives me answers from people who do know a lot about one thing, in a easy to use platform." -Todd S.

it_saigeDeveloperCommented:
Open the Services Control Panel Applet:

Start -> type in services.msc and press enterCapture.JPGLocate and stop the 'Print Spooler' Service.Capture.JPGOnce that is stopped, Start -> type in '%systemroot%\System32\spool\PRINTERS' and press enterCapture.JPG
(Note: You may receive a message about elevated privileges.)
Once there, you can remove all the files from this folder.  These are your spooled print jobs.

Once that is completed, you can restart your print spooler from the Services Control Panel Applet.

http://www.thewindowsclub.com/cancel-stuck-print-job-queue-windows

-saige-
0

Experts Exchange Solution brought to you by

Your issues matter to us.

Facing a tech roadblock? Get the help and guidance you need from experienced professionals who care. Ask your question anytime, anywhere, with no hassle.

Start your 7-day free trial
Ross AbedrabboField Tech EngineerCommented:
Here's another method:

1. Right-click the Start button () in the lower left corner of the screen, click Search, and then type Devices and Printers.

2. Click Devices and Printers.

3. Right-click the name of the printer, and then click See what's printing.


3. Click or tap Printer, and then click or tap Cancel All Documents.


4. Click or tap Yes to confirm the action.


5. If documents remain in the print queue, restart the computer.


6. Try printing the document again.
0
NormaPosyPhysicistAuthor Commented:
Thank you.
0
It's more than this solution.Get answers and train to solve all your tech problems - anytime, anywhere.Try it for free Edge Out The Competitionfor your dream job with proven skills and certifications.Get started today Stand Outas the employee with proven skills.Start learning today for free Move Your Career Forwardwith certification training in the latest technologies.Start your trial today
Printers and Scanners

From novice to tech pro — start learning today.

Question has a verified solution.

Are you are experiencing a similar issue? Get a personalized answer when you ask a related question.

Have a better answer? Share it in a comment.