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Cannot open address book from a message in owa

Posted on 2014-10-07
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Last Modified: 2014-10-08
I have 2 Exch '10 servers, fully patched, in a DAG which I setup about 3 yrs ago.  My problem is with OWA only, if I use Outlook everything works fine.  From the OWA client I am able to send email to my cached recipients as well as new addresses just fine.  I can open my address book from the owa mailbox page, whatever that main page is called, without issue.  I cannot however open my address book when composing a message, new, forward or reply.  If I click on the AB icon, the 'TO' button, the 'CC' button the result is the same, the message windows blinks once and then nothing happens.  My message is not affected and I get no error messages.  This has worked fine for several years, not sure what changed.  If I have left out any pertinent info please let me know and I will update asap.
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Question by:jb1023
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Simon Butler (Sembee) earned 500 total points
ID: 40367834
What browser are you using?
If Chrome, then this is probably an issue with the browser.

Simon.
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Author Closing Comment

by:jb1023
ID: 40368105
Wow, now I feel like an idiot.  Just tried it in Waterfox and it worked.  Just never put together the fact that this "broke" about the time I switched to Chrome.  

Any idea if there is a fix or do I just need to use another browser for OWA?

Thank you very much Simon.
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by:Simon Butler (Sembee)
ID: 40368182
There are temporary fixes that you can apply, but from May those will not work.

http://blog.chromium.org/2014/07/disabling-showmodaldialog.html
https://productforums.google.com/forum/#!topic/chrome/4fns56FokxY

It is down to Microsoft to fix, if they will.

Simon.
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