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Looking for SIP trunk Fax to email gateway (software)

Posted on 2014-10-07
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Last Modified: 2014-10-17
I'm looking for the simplest / cheaper software to do the following:

receive faxes and route to an email address (via SMTP not exchange)
Faxes should show up and PDF attachment
There are 30+ DID -> emails to map
Incoming lines are SIP (from thinktel.com)
software that can run on 2012 (ideally)

I'm looking for a total software package - the web pages for most of the software is crap - they hide if the need a SIP to fax processing package, and some need MS fax.  I'm ok if It needs other packages, but I need to know the total cost.

Anyone using a complete package that works?
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Question by:erikwhiteway
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by:Phonebuff
Phonebuff earned 750 total points
ID: 40368462
Asterisk with Hylafax -- As long as you have T-38 support from your carrier

Quickest way to a working server is PBXinaFlash ISO with the Incredible Fax 2.0 add on --

http://www.pbxinaflash.com/

http://nerdvittles.com/?p=795
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Accepted Solution

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erikwhiteway earned 0 total points
ID: 40375910
The Asterrisk system looks interesting, and if I was just trying to setup 1 fax line I may have tried it. But the fact it is about 4-5 separate programs to make it work, makes me worry.  I'm also looking to run ~30 fax lines that customers pay for - so I need it to be rock solid.

The biggest gotcha in FAX via sip is most products use a 3rd party software that is basically a virtual fax modem for SIP. (Xcapi and Diva) - they both costs about $1000 for 2 lines. I think that cost is CRAZY.  The virtual version of hardware should not cost so much more than the hardware it replaces.

I looked at:

GFI Faxmaker (what I was using) - Needed 3rd party FOIP connector, the connector costs more than renewing my existing license.  Priced per user and line.

Biscom fax - unlimited user - but by far the most expense (more enterprise level)

Actfax - needs 3rd pary FOIP - priced in user levels



Faxback (net SatisFAXtion)- Included all software in one install / price. unlimited users, does not need AD. Lower cost than the others.  This is what I think I am going to get (running full demo now and it's working great).  The 2 lines cost less than $2000


I will say for anyone looking to setup SIP faxing, it is easy to do.  I was able to get 2 sip trunks, and 10 DIDs for testing setup the same day. That night I spun up 2 VM servers and was able to install and get working both GFI faxmaker and Faxback. I'm funning the Faxback demo for a few days notw and it's running great.  so for about $2000 upfront and ~$50 a month I have 30 dedicated Fax to email setups, and each one I add will only cost me about $2.
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Author Closing Comment

by:erikwhiteway
ID: 40386232
posted all the options I looked at for other to use as a reference.
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