Solved

ADOBE INDESIGN FILE OPENING ISSUE WITH ADOBE CS6

Posted on 2014-10-08
7
1,837 Views
Last Modified: 2014-10-20
Cannot open the file *.indd. Adobe InDesign may not support the file format, a plug in that support the file format, a plug-in that supports the file format may be missing, or the file may be open in another application

We are getting above error message while opening *.indd  file with adove Indesingn cs6. Also getting same error with Adobe InDesign CC
Kindly help me.
regards
0
Comment
Question by:swatujct
[X]
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
  • 2
  • 2
  • 2
  • +1
7 Comments
 
LVL 23

Accepted Solution

by:
Eirman earned 250 total points
ID: 40368785
It seems like a file association problem or even a registry problem.

Are you only getting this problem when you try to open a file from windows explorer (or as a file attachment) or
does it happen when you try to open INDD files from within InDesign?
0
 
LVL 6

Assisted Solution

by:jmpg_70
jmpg_70 earned 250 total points
ID: 40372101
It sounds like a case of a were version of Indesign was used to create the file you are trying to open. As the User to save a IDML file and it will open in the older version of the software (most of the time anyway)
0
 

Author Comment

by:swatujct
ID: 40372170
we have tried both fm explorer and indesign software to open and getting same error. the file was created by our printer in cs6. we have tried to open in our 2 different oc with cs6 and cc latest version both places getting same error too
0
MS Dynamics Made Instantly Simpler

Make Your Microsoft Dynamics Investment Count  & Drastically Decrease Training Time by Providing Intuitive Step-By-Step WalkThru Tutorials.

 
LVL 23

Assisted Solution

by:Eirman
Eirman earned 250 total points
ID: 40372486
I take that you only have the problem with files created with the printer.
Is the printer driver up to date?
0
 
LVL 6

Assisted Solution

by:jmpg_70
jmpg_70 earned 250 total points
ID: 40372842
If the file is being created in the same version and the erro occurs there e may be an issue with your install, this is possible but not likely. What might be the problem is the printer has a plug-in for indesign that is used in the file and your local install this it needs the plug-in.

Hard to get around. But ask your printer if the use indesign plug-ins?
0
 
LVL 5

Expert Comment

by:cokefour
ID: 40374198
Have you checked to see if there is a lock file lurking around? Sometimes when you close Indesign CS6 it keeps the lock file instead of trashing it and until you find and delete it, you won't be able to open the file. Have you tried opening a different file?
0
 

Author Closing Comment

by:swatujct
ID: 40391819
na
0

Featured Post

Announcing the Most Valuable Experts of 2016

MVEs are more concerned with the satisfaction of those they help than with the considerable points they can earn. They are the types of people you feel privileged to call colleagues. Join us in honoring this amazing group of Experts.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Suggested Solutions

Our company has proprietary drawing files that we do not give to our customers for final documentation. Our customers now require that we give them these drawings. They understand that they are proprietary and do not require them to be in AutoCAD bu…
If, like me, you find yourself repeatedly and tediously joining many segments (lines, arcs) in other people's drawings back into polylines that can be used more effectively in Computer Aided Machining and Laser Cutting, then this article is for you!…
In this second Micro Tutorial in the series,  viewers will learn more basic shortcuts and functions of Illustrator. In this tutorial you will learn about the eyedropper tool, zoom , ellipses and more.
Learn how to set up basic frames and paths in Prezi and understand the open space that Prezi allows you to create presentations in.

734 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question