The "reset password" email link on our new website is not working - it says an email has been sent to our company when it's clicked on, but no email is actually being sent.
The site is using Ablecommerce shopping cart, and is set to send mail use our web hosting provider's SMTP server. It's been suggested that I try setting the site to use my company's internal SMTP server (SBS 2003 with Exchange 2003), but I don't know how to point it to that - do I use the server name?... or my public IP address?... or a combination of both?... and for the password I assume I just use any password I use internally that will authenticate on the server?