Easy Connect is not available?

Under Windows 8.1, I was attempting to use Easy Connect to connect to a remote computer to help a client. They were able to use the invite tool, click on Easy Connect, and get a code.

I, on the other hand, got this message:

http://screencast.com/t/BUw3avh8

With some quick research, it appears that Easy Connect uses a protocol that relies on IPv6. I've got that enabled on my adapters, and I don't see a reason for it not to be working. But, then again, I cannot find any documentation or procedures to troubleshoot this and find out exactly what the issue is.

For example, if my firewall was blocking it, I don't know what rules to apply. If my ISP doesn't support IPv6 (even as forwarded addresses) I assume that might break it, but I can't find the smoking gun their either.

How do I troubleshoot this?
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DrDamnitAsked:
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Dave BaldwinFixer of ProblemsCommented:
This page http://test-ipv6.com/ will tell you whether your ISP supports IPV6.
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David Johnson, CD, MVPOwnerCommented:
have them send you the request via email.
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McKnifeCommented:
I have used that on some machines and most of them worked. There was no apparent reason found on those that didn't work, so it could very well be something out of your machine, so your router or ISP.
As for the firewall: with default settings, the windows firewall wouldn't block this.
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DrDamnitAuthor Commented:
Comcast didn't support ipv6.
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