x.ctkEnable error message in Veeam backup 7

Hi All


               Any idea what are this error message below from veeam backup 7 ?

veeam3.jpg
piaakitAsked:
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Andrew Hancock (VMware vExpert / EE MVE^2)VMware and Virtualization ConsultantCommented:
It's possible it's having issues with the Change Block Tracking?

Did the backup job fail?

Did you retry the job ?

Is it just this VM ?

Is this the first time this VM has been backed up?

Maybe a CBT Reset is required see here

http://www.veeam.com/kb1113
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piaakitAuthor Commented:
yes this is the first time i backup this vm , and i followed your link above, but i still getting below error, any idea ?

Error: Failed to parse ":x.ctkEnabled"
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