PowerPoint and PDF's issue with Citrix
Posted on 2014-10-09
Have a customer that has its Office apps hosted on a Citrix server offsite. 2 users share an local Officejet 3510 series printer. When they open PowerPoint files or PDF's locally there is no issue. When they open the hosted PowerPoint and PDF files, the font has changed, and odd spacing is seen throughout the files. I have found the workaround through Google which is to change the default printer to something other than the current one. This printer won't work with HP universal print drivers. Does anyone have the ultimate fix for this issue besides instructing the client to get another printer.